Just wondering, can't you just format the server again? Or doesn't GoGrid provide that option at all? Since it's a brand new server, I guess there's no problem in formatting and installing it again.
That's what I was thinking. When you rent a server you're renting hardware and a connection. If you screw up the software side (like getting hacked) you can always wipe the drive and reinstall. Why would you want to cancel a year long contract because you're set back an hour to reimage?
GoGrid-hosted server hacked between provisioning and first login
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Re: GoGrid-hosted server hacked between provisioning and first login
#22With a little effort they could use ssh keys instead of passwords... They should ask users to provide their ssh public keys, and use them to give access to a new provisioned server locking down password-based ssh logins. That's how other players (like AWS) do. This is basic basic basic security stuff.
For a start they could just use a proper random root password, instead of a default one, and maybe only allow ssh access from the same netblock the install was ordered from. However, one thing i don't get: Why is it that people don't log in immediately after it is ready? On Linode it only takes a few minutes to (re)install a VM, but GoGrid might be slower of course.
As for your question, by the sounds of it he ordered a dedicated server not a cloud one. Those usually take them the better part of a day to setup.
Re: GoGrid-hosted server hacked between provisioning and first login
#23Frankly, I don't buy this at all. It is very difficult in 2011 to provision a server that is really vulnerable by default. I suspect that the person who posted this was in some other way compromised, and is blaming it on GoGrid.
I don't know what happened in this case, but it doesn't seem very difficult: 1. Configure server to use password authentication and allow logins from anywhere. 2. Send password to user via unencrypted email. There's a reason that people are uncomfortable receiving passwords via email.