I back up my notion data to sqlite or postgresql using a Python package I wrote (that in turn uses notionpy). It's pretty easy to run. I can share my code with you if you want, let me know.
Ask HN: Notion is withholding my company data, what can I do?
151–160 of 207 posts
Re: Ask HN: Notion is withholding my company data, what can I do?
#152Every time a thread like this pops up that gains attention I wonder how many other customers are in the same spot but haven't had the same exposure so their issues remain unresolved.
Re: Ask HN: Notion is withholding my company data, what can I do?
#153If you are an EU citizen, you can request a copy of your data as a part of GDPR[0].
0: https://ec.europa.eu/info/law/law-topic/data-protection/refo...
Re: Ask HN: Notion is withholding my company data, what can I do?
#154Earlier quoted context omitted.
I recently closed a bank account (due to Simple being acquired and the debacle of BBVA and now PNC) and it was quite difficult. I just wanted a "you send me a check with my remaining balance and we're done," and instead they told me I needed to withdraw my cash to zero (with limits that would have taken months), and only then could I close my account. Eventually, I was told a workaround where I could "Bill Pay" my ow…
Which is incredibly sad because PNC is really a great bank compared to the usual suspects (BoA, JPMC, Wells, etc).
Heartily agree. Been using them for about 10 years and never had an issue.
Re: Ask HN: Notion is withholding my company data, what can I do?
#155Up next: Someone will read this post, write an exporter, immediately find that Notion's system is handling authentication but not authorization, and dump tens of thousand private notion datasets.
I'm waiting for someone to launch a Notion-a-like weekend project next Monday
It definitely took more than a weekend but we did launch a product in this space. And it has export.
Re: Ask HN: Notion is withholding my company data, what can I do?
#156Up next: Someone will read this post, write an exporter, immediately find that Notion's system is handling authentication but not authorization, and dump tens of thousand private notion datasets.
I'm waiting for someone to launch a Notion-a-like weekend project next Monday
already done https://www.getoutline.com/
Re: Ask HN: Notion is withholding my company data, what can I do?
#157Earlier quoted context omitted.
> they told me I needed to withdraw my cash to zero (with limits that would have taken months)... I think that some state or federal banking regulators might have expressed displeasure if you had informed them of that policy.
Something doesn't add up in the story here. It seems like they suggested every other way in the book to withdraw funds other than a regular ACH transfer.
It seems like the guy doesn't want to have a bank account anymore.
If he just is moving to a different bank, then all he has to do is make a ACH transfer.
Also, the Bank may have a reporting requirement for over 10k withdrawals in cash but they will let you take even more than that in cash if you want to. You may have to work it out with them to get enough money on site at the branch if you have hundreds of thousands of dollars, but they will let you withdraw in cash.
Re: Ask HN: Notion is withholding my company data, what can I do?
#158Earlier quoted context omitted.
I’m obviously in the minority here but I appreciate that kind of tone. Yeah, it sucks that I’ve found a bug but the vast majority of the time, the devs involved hate the bug more than I do. I think the best way to handle support is to be yourself.
Unless you have a personal relationship with the person on the other end (like a customer you have been helping for years and are on a first name basis with), the best way to handle support is to be overly professional. Casual is almost always a recipe for disaster if the person on the other end doesn't know you. It makes it sound like you aren't taking their issue seriously.
I disagree. People can be themselves and still be professional. If your experience doesn’t match this, maybe you’re just bad at hiring people.
Re: Ask HN: Notion is withholding my company data, what can I do?
#159Earlier quoted context omitted.
How does a support rep being friendly and casual lead to a disaster? Or are the disasters you are referring to purely caused by the customer acting entitled and screaming because they got offended that someone was trying to be nice to them? It's more than likely some dude that is just starting their career that has almost no training that is trying to the best of their ability to express empathy, provide a workaround…
Right. There's definitely a time and place to be casual. As a support person, you're your customer's 911 dispatcher. Please don't make light of their issues. People want to be treated seriously when they're having a problem. You can't tell people they're entitled for disliking how you're treating them in a serious situation, and call it empathy in the next breath.
Why are you twisting my words to this extent? My advice was simply ‘be yourself’ and you’ve bastardized that into making light of their issues. I don’t make light of people’s issues - that’s crap. But I’m going to be kind because that’s who I am.
Re: Ask HN: Notion is withholding my company data, what can I do?
#160Earlier quoted context omitted.
Right. There's definitely a time and place to be casual. As a support person, you're your customer's 911 dispatcher. Please don't make light of their issues. People want to be treated seriously when they're having a problem. You can't tell people they're entitled for disliking how you're treating them in a serious situation, and call it empathy in the next breath.
Right, but again, it's not 911, it's a software company. The user's company is not gonna go bankrupt, they can still use the application. It is a front line support rep, it is the same as some guy at McDonald's. Yes, I think people are entitled when they feel they have a right to be mean or difficult to some person who is just trying to do their job and is making a plausible attempt to be nice to you. You can't read…
This thread has really messed with my feelings on the tech industry. When did we all become unfeeling automatons? Did I miss that memo??
There’s nothing wrong with expressing anguish. And I happily fire customers who have a problem with that. Life is too short to deal with that level of entitlement.