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Ask HN: Notion is withholding my company data, what can I do?

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Re: Ask HN: Notion is withholding my company data, what can I do?

#61
post #42
post #23

This is truly awful, and honestly shouldn't surprise anyone given the modern cloud approach to software. I've been thinking a lot lately about ownership. If I have a book, I can interact with it the way the publisher expects (I can read it). But being a physical object, I can also do lots of other things with my book. I can burn it. I can give it to a friend. I can sell it. I can draw in it. I can rip it up and use i…

One of the big problems is that software doesn't sell (or at least is really hard to sell). Piracy and that pesky "pay once unless you want to upgrade" problem companies aren't fond of. Services are easy to sell and code on your server is hard to pirate. Still, there are gems out there, like Obsidian. Your files, put them where you want, how you want. Use the tool however you want, extend it if you want. Every other…

Going along with the software doesn't sell problem, supporting software on customers laptops is a nightmare.

No two environments are identical, you don't know what weird things they've done, this causes all sorts of new bugs.

We don't know how to write bug free software for a reasonable price, and it's a lot easier to debug and update software on a server you control than on a customers computer.

On a server no one complains about auto upgrades, on a customer computer there's going to be a lot of people who don't upgrade but still want support, even if you try and force auto upgrades (which will annoy people) someone will have figured out a way to prevent that from happening.

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I think for a lot of companies SAAS is unfortunately the responsible financial decision.

Re: Ask HN: Notion is withholding my company data, what can I do?

#62

Here's what Notion.so says about this on their website. https://www.notion.so/Back-up-your-data-1a8eb5bdfce34d19a636... - *I tried clicking the `Export all workspace content` button but received an error message.* Oof, so sorry about this For particularly large workspaces, the `Export all workspace content` function may have some trouble completing the export. We're investigating this issue and hope to have a resolut…

God, if there’s one thing I hate it’s that condescending millennial speak to cover up a serious issue. > Oof, so sorry about this... What??? If your company is broken don’t make it seem like a funny “aw shucks” blunder.

This reminds me of Discord

Re: Ask HN: Notion is withholding my company data, what can I do?

#64
post #41

Empathy. A lot of these suggestions here don't show it. Sure, Notion should fix this feature. If your backlog is completely free of features that are no brainers, raise your hand. Anybody with your hand raised should be ashamed of yourself because I bet it's not true :) Sure they should fix this -- but is this something they should be fined for? Or be DDOS-ed by Hacker News readers? Or GDPR reported for? It's just no…

There would be a lot more empathy if they would be voluntarily offering any kind of compensation, which really is the least you could ask for.

Re: Ask HN: Notion is withholding my company data, what can I do?

#66

Here's what Notion.so says about this on their website. https://www.notion.so/Back-up-your-data-1a8eb5bdfce34d19a636... - *I tried clicking the `Export all workspace content` button but received an error message.* Oof, so sorry about this For particularly large workspaces, the `Export all workspace content` function may have some trouble completing the export. We're investigating this issue and hope to have a resolut…

God, if there’s one thing I hate it’s that condescending millennial speak to cover up a serious issue. > Oof, so sorry about this... What??? If your company is broken don’t make it seem like a funny “aw shucks” blunder.

[deleted]

Re: Ask HN: Notion is withholding my company data, what can I do?

#67

My suggestion would be to stop using Notion. It's a novel approach, but 90% of what you want is achievable with Google Docs/Drive, Office 365, etc. My suggestion might be different if the business side was in a healthier shape.

Step 1: OP should export their data, then import to their desired service.

Oh wait..

Re: Ask HN: Notion is withholding my company data, what can I do?

#69

Worst comes to worst, you could export using a library like this one: https://github.com/kjk/notionapi That being said, definitely not ideal and is always a risk when storing your data with a SaaS service (disclaimer: I'm the founder of dendron.so - a fast open source notion competitor made for developers)

Looks good (the dendron). One of the killer feature of Notion and alike are the mobile apps, to have most data available on the go, even with the ability to edit or add some notes. Many opensource alternatives "forget" about that.

Re: Ask HN: Notion is withholding my company data, what can I do?

#70

Here's what Notion.so says about this on their website. https://www.notion.so/Back-up-your-data-1a8eb5bdfce34d19a636... - *I tried clicking the `Export all workspace content` button but received an error message.* Oof, so sorry about this For particularly large workspaces, the `Export all workspace content` function may have some trouble completing the export. We're investigating this issue and hope to have a resolut…

God, if there’s one thing I hate it’s that condescending millennial speak to cover up a serious issue. > Oof, so sorry about this... What??? If your company is broken don’t make it seem like a funny “aw shucks” blunder.

Interesting, I've written stuff very much like that before for customers that were hitting bugs. I wasn't trying to be "aw shucks" funny. I legitimately feel sorry that my shitty software was breaking on them. That they provided a workaround seemed like a nice thing to me. In fact that whole message seemed pretty good to me. It's probably not entirely that employee's fault but they're still trying to empathize and help.

I wonder how many people have felt the same way about me.

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