Comcast cuts off customer for going over 250GB of legitimate use
1–10 of 288 posts
Re: Comcast cuts off customer for going over 250GB of legitimate use
#2The worst thing about this is not the cutting off of the service, but the fact that this guy has no reasonable alternative to Comcast in his area.
Tyranny of the last mile still exists, and isn't going away any time soon.
Re: Comcast cuts off customer for going over 250GB of legitimate use
#3The worst thing about this is not the cutting off of the service, but the fact that this guy has no reasonable alternative to Comcast in his area. Tyranny of the last mile still exists, and isn't going away any time soon.
And he's even near/in a city!
Imagine this scenario playing out somewhere where even less options exist, like a rural town in the midwest... you get cut off, you can switch to what? Dial-up?
Re: Comcast cuts off customer for going over 250GB of legitimate use
#4> My opinion on all this is simple. The ability to access broadband internet is a right, and should be defined as an essential utility.
Yawn... first world problems.
Broadband is assuredly not your "right", it's a privilege. If the terms of the contract are broken (and they were, twice) you have very little recourse.
More to the point, get a Comcast business line. You will get hassled less, and I hear it may actually be unlimited.
Re: Comcast cuts off customer for going over 250GB of legitimate use
#5> My opinion on all this is simple. The ability to access broadband internet is a right, and should be defined as an essential utility. Yawn... first world problems. Broadband is assuredly not your "right", it's a privilege. If the terms of the contract are broken (and they were, twice ) you have very little recourse. More to the point, get a Comcast business line. You will get hassled less, and I hear it may actuall…
I would agree with your argument if the broadband market were actually competitive. The author has no legitimate options for broadband besides Comcast, meaning Comcast can do essentially anything it wants to him. That is not the way a capitalist economy should work.
Re: Comcast cuts off customer for going over 250GB of legitimate use
#6I listened to him read his canned warning that if I exceeded their cap again I'd be cut off again.
Ok. Sure, the data cap sucks, but this guy broke a Comcast policy, got a warning, and then broke the policy again. I'm not surprised he got cut off.
I do not recall details on how long the cut off would be, likely because I spent the next few minutes working with the service agent to add notes to my record about my detailed displeasure with Comcast's policy here. I specifically noted (and asked that it be recorded) that if this happened again I would contact the FCC, various news organizations, and otherwise make a stink. The CS agent was polite and reactivated my broadband.
Wha? Why would the FCC or news orgs care that you exceeded your broadband cap? And why are you threatening the service rep?
This whole thing stinks of irresponsibility and entitlement. This guy ignored or didn't care about the whole data caps thing (which was announced a long time ago), didn't pay attention to his warning from Comcast, and now he got burned by it and suddenly decides unlimited broadband is his right. Too late.
Re: Comcast cuts off customer for going over 250GB of legitimate use
#7> My opinion on all this is simple. The ability to access broadband internet is a right, and should be defined as an essential utility. Yawn... first world problems. Broadband is assuredly not your "right", it's a privilege. If the terms of the contract are broken (and they were, twice ) you have very little recourse. More to the point, get a Comcast business line. You will get hassled less, and I hear it may actuall…
Yawn... first world problems.
I wish I could slap you...
Re: Comcast cuts off customer for going over 250GB of legitimate use
#8If he is using the circuit for work, then pay the additional cash and get a commercial class circuit which is, effectively, uncapped.
He already had one disconnect and chose to ignore it rather than take appropriate steps to modify usage. He agreed to their cap.
The idea that internet service is a right is bizarre bourgeoisie bollocks.
Re: Comcast cuts off customer for going over 250GB of legitimate use
#9> My opinion on all this is simple. The ability to access broadband internet is a right, and should be defined as an essential utility. Yawn... first world problems. Broadband is assuredly not your "right", it's a privilege. If the terms of the contract are broken (and they were, twice ) you have very little recourse. More to the point, get a Comcast business line. You will get hassled less, and I hear it may actuall…
It's as much of a right as telephone access is. In this sort of utility situation they shouldn't be able to cut off a paying customer.
Re: Comcast cuts off customer for going over 250GB of legitimate use
#10> My opinion on all this is simple. The ability to access broadband internet is a right, and should be defined as an essential utility. Yawn... first world problems. Broadband is assuredly not your "right", it's a privilege. If the terms of the contract are broken (and they were, twice ) you have very little recourse. More to the point, get a Comcast business line. You will get hassled less, and I hear it may actuall…
It's clearly not a right, as far as I know getting electricity isn't a right either. One could argue that Broadband should be a public utility, but even then there would likely be caps and streaming video would probably be a "less important" use of said utility.