This is horrifying. I know we feel like there's nothing we can do and this type of thing is old news, or maybe a risk no matter where you are... but I can't do business with a company that reacts this way.
Do you have a reason to think AirBnB is doing anything less moral than existing hotel or motel chains? I would expect most operators to call the police and hire lawyers to ensure that their liability stays at 0, and not much else. AirBnB is offering victims sometimes millions of dollars to settle claims, but they cannot force the victims to do anything. It turns out that as individual agents with free agency, the vic…
That said, it's rarely millions. Total settlements = $50M. They have 100 full-time safety agents. This means each agent handles an average of $500k per year. If we assume each agent handles 4 incidents per day, times 200 days, that's 800 incidents, or under $1k per incident.
The scale of the problem, per the article, is striking.