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Airbnb Is Spending Millions of Dollars to Make Nightmares Go Away

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Re: Airbnb Is Spending Millions of Dollars to Make Nightmares Go Away

#101
post #52

Is anybody else kind of over AirBnb? I loved it for a while, but now prices have gone way up, the "cleaning fees" are exorbitant and make navigating/browsing a minefield, and I've had a few sketchy incidents (which were, admittedly, a side effect of choosing the cheapest place I could find), including one where the apartment manager came in, went through our clothes and _stole the bed_. I've found myself just using h…

Hotels are usually easier and cheaper EXCEPT if you actually want a whole house. Traveling with kids and a babysitter requires like 3 rooms and having a kitchen is a huge plus. So for that, its really good.

This is true, I usually travel with friends and we’d rather be in the same house then the same hotel. Also there’s more options as far as locations and houses can be a lot more unique than a hotel

Re: Airbnb Is Spending Millions of Dollars to Make Nightmares Go Away

#102
post #83

Earlier quoted context omitted.

low prices are a certain optimization. Others can optimize for experiences. I personally haven't used AirBNB because I don't like the risks associated with the use of their product. Some people love it.

The free market at its best. You can choose the cheap-but-cuts-corners option, or pay more to get more. Of course, this implicitly depends on informed consumers, so it’s a bit troubling that Airbnb is leaning so heavily on NDA-based settlements. I don’t have a feel for how common that strategy is in competitors, say hotel / VRBO.

People will definitely pick hotel/hotel chain based on price vs. quality.

In the case of AirBnb, while you certainly have some people looking to pick a particular kind of property/experience vs. a hotel, my sense is that most people are going with AirBnB vs. hotel to save money.

Re: Airbnb Is Spending Millions of Dollars to Make Nightmares Go Away

#103
post #52

Is anybody else kind of over AirBnb? I loved it for a while, but now prices have gone way up, the "cleaning fees" are exorbitant and make navigating/browsing a minefield, and I've had a few sketchy incidents (which were, admittedly, a side effect of choosing the cheapest place I could find), including one where the apartment manager came in, went through our clothes and _stole the bed_. I've found myself just using h…

I'm very tired of the property investors that snatch up duplexes and turn them into quadplexes and then post them all on AirBnB with deceiving photos of the room layouts and amenities.

The number of airbnb's that I've stayed at that have awkward rooms or incomplete amenities has been increasing year over year (such as a counter that prevents a refrigerator door from fully opening due to a hasty remodel, or a kitchen with a full set of pans but no silverware). The toiletries are almost always lacking, the bed sheets are always of the lowest quality - whatever the minimum the host can do to check the box on their AirBnB profile. The photos, reviews, and amenity lists on the host's profile never tell the fully story.

This is more the norm than the exception in my recent experience.

Re: Airbnb Is Spending Millions of Dollars to Make Nightmares Go Away

#104
post #88

Earlier quoted context omitted.

Surprise! You were not middle class.

What’s really surprising is that a stranger on the internet is an authority on my childhood and family. What else can you tell me?

You have to be in some serious denial or have complete lack of perspective to think having the means to bring a babysitter on your holidays is "solidly middle class"

Re: Airbnb Is Spending Millions of Dollars to Make Nightmares Go Away

#105
post #94

Earlier quoted context omitted.

So you would never stay in a beach house, lake house, or mountain lodge? Also in urban environments, the locations of private houses are sometimes much better: near parks, neighborhoods, restaurants, etc.

I remember doing house rental vacations with my family in something like 1987. Why do so many people seem to think Airbnb invented this? I feel like I’m taking crazy pills.

Airbnb provides more ratings, a standardized format for listings which makes it easier to review and compare them, and an easier online booking process that does a great job at handling currency conversion and different payment options.

Re: Airbnb Is Spending Millions of Dollars to Make Nightmares Go Away

#106

Earlier quoted context omitted.

Being charged with a crime but not convicted shouldn't be held against anyone, even if in this case they were to commit actual crime later. To do otherwise is an injustice.

There's no reason it would have to be an injustice. The standards of proof for getting banned from Airbnb should be less than thrown in jail.

[deleted]

Re: Airbnb Is Spending Millions of Dollars to Make Nightmares Go Away

#107
post #83

Earlier quoted context omitted.

low prices are a certain optimization. Others can optimize for experiences. I personally haven't used AirBNB because I don't like the risks associated with the use of their product. Some people love it.

The free market at its best. You can choose the cheap-but-cuts-corners option, or pay more to get more. Of course, this implicitly depends on informed consumers, so it’s a bit troubling that Airbnb is leaning so heavily on NDA-based settlements. I don’t have a feel for how common that strategy is in competitors, say hotel / VRBO.

The problem is that the cheap option kills off the pay more to get more option. Informed consumers, especially those who have perfect knowledge of the effects of their actions on future and who can optimize for cooperate-cooperate in a prisoner's dilemma, are largely a myth. The general store only works because a significant number of people were buying their weekly groceries at the high-quality price, it withers away when the only consumer surplus left in the market is at the tippy top of the demand curve. Even if they were viable in the long term, it would be easy for competitors to temporarily undercut them and put them out of business. It's easy to observe that small-town general stores disappear when WalMart and Dollar General arrive.

It may be even harder for these niche businesses to survive on the Internet, where instead of clinging to existence through the local customers who don't want to drive to the big city Walmart, the more local source for Internet customers is the first ad from the Amazon conglomerate they already have an account with. That's a lot easier than drilling down through the search results to the specialty site (that you've vetted as an actually more valuable option, not a scam forwarding cheap junk) and creating an account there.

Rational, informed consumers do not exist, human beings do. Capitalism does not create an infinite spectrum of a free market where all needs are met, there are winner-takes-all effects that distort the result. I don't claim to know of a better system, and I don't have the power to change the current system, but I can imagine some changes to resolve various injustices that the system's current incentive structure will never arrive at.

Re: Airbnb Is Spending Millions of Dollars to Make Nightmares Go Away

#108
post #52

Is anybody else kind of over AirBnb? I loved it for a while, but now prices have gone way up, the "cleaning fees" are exorbitant and make navigating/browsing a minefield, and I've had a few sketchy incidents (which were, admittedly, a side effect of choosing the cheapest place I could find), including one where the apartment manager came in, went through our clothes and _stole the bed_. I've found myself just using h…

I had two bad hotel stays in big US cities during peak covid pandemic, 2 hotels in DC had taken in people who needed housing so smoking could be smelled in the building, cleaning crews were not running at full capacity, bars/restaurants closed, i had two overpriced airbnbs around the northeast that were good experiences.

Re: Airbnb Is Spending Millions of Dollars to Make Nightmares Go Away

#109
post #19

Earlier quoted context omitted.

There's bigger issues IMO, based on the article: * Accepting hosts with prior criminal charges for battery, who then proceeded to sexually assault a guest. * Under-resourcing trust and safety teams until it became such as big problem, the CEO had to step in. * Choosing to lay-off the entire Portland trust and safety team during COVID, telling them to relocate to another country (Canada) during a pandemic (!!) at lowe…

> * Accepting hosts with prior criminal charges for battery, who then proceeded to sexually assault a guest. The article says the offender had been charged but not convicted; what are they supposed to do? Know better than the justice system? And then they'd have complaints that people who have been wrongly accused at some point and found innocent, many of whom are likely to be minorities, are denied business by AirBN…

Is it really that unreasonable to tell someone they can’t be a host until their violent crime charges are resolved?

Re: Airbnb Is Spending Millions of Dollars to Make Nightmares Go Away

#110
post #80
post #52

Is anybody else kind of over AirBnb? I loved it for a while, but now prices have gone way up, the "cleaning fees" are exorbitant and make navigating/browsing a minefield, and I've had a few sketchy incidents (which were, admittedly, a side effect of choosing the cheapest place I could find), including one where the apartment manager came in, went through our clothes and _stole the bed_. I've found myself just using h…

Yeup, I went to book, and got a $600 for a couple nights, when I clicked through, it was actually almost $1K with cleaning fees, airbnb fees, and local taxes. At that rate, I'm going back to traditional hotel rooms, and for the longer week stays, I'm just going to go back to using the other sites I used to use for booking longer-term rentals.

Hotel rooms have also shot through the roof in rates. There's huge pent up demand for vacations, given the year of lockdown people have gone through. I booked trips to San Diego and Honolulu recently, and prices were close to double what I would have expected. It will be interesting to see how this all ends up.
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