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Stripe Identity

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Re: Stripe Identity

#421

Post by neolog »

pc wrote: post #375
agwa wrote: post #290

Considering that Stripe was originally known for letting websites accept credit card payments without seeing your credit card number, one might assume that Stripe Identity only allows websites to see the verification result, and not your selfies and scans of your identity documents. That would be an incorrect assumption. Per https://support.stripe.com/questions/managing-your-id-verifi... customers of Stripe Identity…

(Stripe cofounder.) > Considering that Stripe was originally known for letting websites accept credit card payments without seeing your credit card number, one might assume that Stripe Identity only allows websites to see the verification result, and not your selfies and scans of your identity documents. A few points: - Fundamentally, Identity makes it possible to choose how much of this data traverses / is stored on…

> it may well make sense for us to enable them to restrict themselves in the future. In this world, Stripe could tell their customers that the business doesn't have access to the raw details

This sounds great -- I don't want to be handling sensitive data of users, and I don't want to give sensitive data to businesses. But I'd rather this be a separate Verification product, with different branding, docs, and UI, so users and businesses are all clear on what's happening to user data.

Re: Stripe Identity

#422

Post by judge2020 »

burntwater wrote: post #216
SloopJon wrote: post #185

Earlier quoted context omitted.

I'll give my SSN to a healthcare provider, and maybe a bank. Random vendor using Stripe? Probably not. Edit: to be a little less flippant, what is an example of a Stripe user to whom you would be comfortable giving your SSN?

An employment related service could legitimately require a valid SSN.

Yes - most U.S. post-degree jobs require background checks which will almost certainly require giving your SSN to the employer.

Re: Stripe Identity

#423

Post by judge2020 »

superasn wrote: post #224
wantsanagent wrote: post #204

Earlier quoted context omitted.

When you say "this" do you mean "Stripe Identity?"

Yes I'm talking from a customer point-of-view. Was trying to buy a vps and they for some reason wanted to scan my driver's lic using this before I could pay through Paypal. Yes I was trying to buy via PayPal but this was step 1 for some reason. So I have only seen this work from the customer's point-of-view and it was not a good experience for me. I am a very patient person as i scanned my dl 4 times on desktop using…

I think they mean 'was it stripe identity' (there is stripe branding during verification) or was the company using some other solution. The experiences I've heard from bot developers using Discord and thus their Stripe Identity verification haven't had any issues.

Re: Stripe Identity

#424

Post by newsbinator »

gip wrote: post #394
newsbinator wrote: post #343

Earlier quoted context omitted.

What a quality answer! I get very poor quality support from Stripe's live chat, but the professionalism and helpfulness on HN from Stripe people like you and Edwin is beyond reproach, that's for sure.

That is an interesting data point. In my case the support I got from Stripe over the years (email, chat, IRC, ...) has been consistently stellar. Are you in the US?

I'm not in the US. Typically I use live chat during European evening hours, and I often get agents with upper-intermediate English skills, who miss the crux of my question or who are completely unfamiliar with Stripe's own dashboard or services. Not even on an API-level. Simply on a "here's a thing that Stripe has and here's something it can do" level.

Re: Stripe Identity

#425

Post by marciovm123 »

pqdbr wrote: post #349
throwaway9398 wrote: post #51

I gave up on Stripe because they clearly are a US-focused company, and do not have a global outlook. I find it disappointing that after so many years of being in business, their payment processing services are still only available to a few dozen countries. This for example makes it impossible to rely on them to build a global marketplace with Stripe Connect accepting merchants from all over the world. Stripe is not f…

I haven't given up on them, but LATAM is definitely not their focus and we've moved 95% of our payment volume to a local payment processor, even tough we were one of the first private beta testers back in 2015 (wow, it's been 6 years already). My angle is in Brazil. Even after all these years, they still don't support monthly installments, which is literally a single line API param that, honestly, I don't know any ot…

We're making up for lost time in Brazil and hope to change your mind in the next 6 months.

I'd love your feedback on installments, Pix, and Custom Connect. Can you reach out to Marcio@Stripe?

Thanks for the marketing typo, on it.

Re: Stripe Identity

#426

Post by bifrost »

booi wrote: post #416
logifail wrote: post #381

Earlier quoted context omitted.

> user's have no idea that Stripe and us are different companies. Doesn't that imply that if there's a security breach at Stripe, that your users will blame you [too]

That seems right. Businesses aren't islands, they work with other businesses to provide their services. But you as a business have an issue with a vendor/supplier, that's still on you. If McDonalds can't get fries, I don't blame farmer X for a failed harvest, I blame McDonalds for a fragile supply chain.

We should figure out who McDonalds' ice cream machine maker is and ask them why their product keeps breaking down.

Re: Stripe Identity

#427

Post by derefr »

echopom wrote: post #382
ROARosen wrote: post #344

Earlier quoted context omitted.

> Businesses that do not have a legitimate reason to view my sensitive document like Passport , should not be allowed to do so. I get parent comment's totally legitimate security concerns. And businesses that have no business having my identity should surely not be asking for it. But I don't honestly understand how this has anything to do with Stripe. These businesses (which for whatever reason are asking for ID veri…

> Why - in your opinion - is it worse for consumers when these-type businesses (which ask for identity), use their own-rolled id verification than using Stripe's? The point isn't so much using third party , we use a third party on prem. My point is very simple : Why on earth would you let discord view my passport ? JUST WHY ?! Those documents are very sensitive and no one should have access to them unless they have a…

If you've ever been carded at a bar/liquor store in a foreign country, then that random small business has seen your passport, no? How do you feel about that?

Re: Stripe Identity

#428

Post by Ensorceled »

orf wrote: post #78
pbowyer wrote: post #66

At work we do eIDV of customers and we tested 5 companies. One was quality but too expensive and required too large commitments; two couldn't detect badly photoshopped frauds we threw together, another couldn't detect a printed or on-screen copy of a document being captured (vs the real document - difficult to do, but important). The fifth which we're using can detect printed copies of documents around half the time,…

Why hide the names of the companies you tested?

NDAs?

Re: Stripe Identity

#430

Post by wikyd »

bifrost wrote: post #426
booi wrote: post #416

Earlier quoted context omitted.

That seems right. Businesses aren't islands, they work with other businesses to provide their services. But you as a business have an issue with a vendor/supplier, that's still on you. If McDonalds can't get fries, I don't blame farmer X for a failed harvest, I blame McDonalds for a fragile supply chain.

We should figure out who McDonalds' ice cream machine maker is and ask them why their product keeps breaking down.

This might be an interesting read: https://www.wired.com/story/they-hacked-mcdonalds-ice-cream-...
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