Live data from Hacker News

Work from home and productivity: evidence from personnel and analytics data [pdf]

bfi.uchicago.edu

51–60 of 87 posts

Re: Work from home and productivity: evidence from personnel and analytics data [pdf]

#51
post #19

I hope people do not much from this study done in a single IT Service company based in India. One critically important thing to remember is they are "Outlay based" instead of "Outcome based". So things measured are hours billed, time-sheets filled and reports generated. What work got done and was it even half useful to client is of secondary importance at these companies. I interviewed few years back so thing they as…

This study matches what I've heard from other companies, for what it's worth.

About a month ago I discussed productivity with someone at one of the large financial companies. They do pretty heavy tracking of employee productivity and noted a pretty significant decrease since everyone's gone WFH.

I don't think it's some other factor that caused this decrease for the company in the study. I'm pretty sure it's consistent across the board.

I voiced this a month or two ago in another thread about WFH, and warned people not to go off of anecdotal productivity claims (which is mostly where I've been seeing the "working from home is significantly better for everything") and got downvoted in to oblivion.

Re: Work from home and productivity: evidence from personnel and analytics data [pdf]

#53
post #8

> Employees with children living at home increased hours workedmore than those without children at home, and suffered a bigger decline in productivity than thosewithout children. This tells you all you need to know about the study. You can't analyse the relative effectiveness of working from home and working in the office when you're conflating "remote work" with "trying to get something done on your laptop on the ki…

I managed mixed in-office and WFH teams before the pandemic. There was a stark productivity drop every summer when kids were out on summer break. This includes parents with dedicated home offices who had been WFH for many years. The effect was so predictable that we planned for lower velocity during summer months. It was also common practice for WFH employees to spend more time in the office for more focus during sum…

It's also summer, hotter and this lowers your productivity. I always noticed a big drop while at the office during the summer and people take vacations.

Re: Work from home and productivity: evidence from personnel and analytics data [pdf]

#54

Surprised this post isn’t getting more comments. The result is pretty clear with over 10,000 participants in the study. >>Total hours worked increased by roughly 30%, including a rise of 18% in working after normal business hours. Average output did not significantly change. Therefore, productivity fell by about 20%. Time spent on coordination activities and meetings increased, but uninterrupted work hours shrank con…

Interesting. This contradicts the prevailing HN sentiment that WFH increases productivity because there's less time spent socializing or dealing with distractions.

I brought up concerns about WFH productivity once in another thread and quickly realized that many people on here do not want to discuss the facts and only want to consider anecdotal evidence in favour of WFH.

I'm glad to see that there are studies being published that show how certain companies are actually doing, rather than a handful of people loudly saying "my group is equally as productive WFH so no one should work from offices". I don't think those people are going to be so happy as more research is published and company leaders realize what is happening to productivity.

Re: Work from home and productivity: evidence from personnel and analytics data [pdf]

#55

Earlier quoted context omitted.

>The result is pretty clear with over 10,000 participants in the study. They're all from the same Asian company, it's far from clear.

Yes, this was my concern with applying the lessons more broadly. I would love to see a similar assessment for a company that was substantially staffed from other locations to see how much this is a universal picture or not.

I can't mention the company, but I was told from someone at a very large financial company in the US that their productivity tanked over the last year. I won't be surprised if this is generally the case for WFH.

Re: Work from home and productivity: evidence from personnel and analytics data [pdf]

#56

My company started doing a serious WFH 'experiment' about 18 months before COVID hit. The team I oversee consists of a dozen or so teams of about 40-50 developers each, with a manager that reports directly to me. I don't manage the devs directly, but deal with dev productivity and budgets for (amongst other things) staffing. So our N is not small, but not huge either. 50% of our devs - randomly selected - were offere…

What happened during covid? I assume for sometime you all went remote. Was there a difference in productivity between teams? Did the team with wfh experience lag behind?

Re: Work from home and productivity: evidence from personnel and analytics data [pdf]

#57
post #19

I hope people do not much from this study done in a single IT Service company based in India. One critically important thing to remember is they are "Outlay based" instead of "Outcome based". So things measured are hours billed, time-sheets filled and reports generated. What work got done and was it even half useful to client is of secondary importance at these companies. I interviewed few years back so thing they as…

This study matches what I've heard from other companies, for what it's worth. About a month ago I discussed productivity with someone at one of the large financial companies. They do pretty heavy tracking of employee productivity and noted a pretty significant decrease since everyone's gone WFH. I don't think it's some other factor that caused this decrease for the company in the study. I'm pretty sure it's consisten…

[deleted]

Re: Work from home and productivity: evidence from personnel and analytics data [pdf]

#58
post #25
post #13

Earlier quoted context omitted.

> Surprised this post isn’t getting more comments. From article: "The company that provided data is one of the world’s largest IT services companies. They have over 150,000 employees who work with clients across the globe. Most work in the home country, a rapidly- developing Asian nation." This is about a half-assed Indian "IT Services" company. (From where I am. Need to specify lest I also be branded as racist white…

Pretty hostile here from multiple angles. You ok?

@Dang rule violation!

Re: Work from home and productivity: evidence from personnel and analytics data [pdf]

#59
post #11

Earlier quoted context omitted.

> This tells you all you need to know about the study. Your comment only tells me you wanted a different study than the one they did. Asking what happened in the real world, including in a range of work situations, is a very interesting question to ask. Looking for/at the delta between optimal work-at-home and the office would also be interesting, for different reasons.

A study of unprepared people being locked at home without childcare or schooling, without time to setup an office and in companies in dissarray is about as representative of home working as people falling overboard the titanic are representatice of health benefits of swimming. Similarly if a group of tourists gets lost in the jungle we don't call that a study of prehistoric tribal life.

This is the funniest comment Ive read all week.

Re: Work from home and productivity: evidence from personnel and analytics data [pdf]

#60
post #8

> Employees with children living at home increased hours workedmore than those without children at home, and suffered a bigger decline in productivity than thosewithout children. This tells you all you need to know about the study. You can't analyse the relative effectiveness of working from home and working in the office when you're conflating "remote work" with "trying to get something done on your laptop on the ki…

I managed mixed in-office and WFH teams before the pandemic. There was a stark productivity drop every summer when kids were out on summer break. This includes parents with dedicated home offices who had been WFH for many years. The effect was so predictable that we planned for lower velocity during summer months. It was also common practice for WFH employees to spend more time in the office for more focus during sum…

I worked in offices for over 15 years. Every summer, Fridays were a veritable ghost town. Coordination ground to a halt because of misaligned vacations. More time was lost due to company barbecues and picnics than during the winter months.

WFH isn’t the cause. It’s literally just summer itself.

Post reply on HN