Perfect example: I have no way to report software bugs to Honda. I've found a few and collected detailed reproduction data. The best I can do is give it to a sales rep in the service department and hope they send it "up to corporate".
Compare that to Telsa, which has bug reporting built right into the software in the car, as well as bug bounty program.
And then there are updates. Honda found a bug where the speedometer would just crash and not show your speed anymore. This is was pretty bad, but I had no idea about it until I went into the dealership. There was apparently a recall but I would have had to find that myself, I didn't get a notice. Honda has no built in facility to notify people of software updates and recalls. And then once I found out, the only way to fix it is for a dealership to apply the update. There is no over the air update and no way for me to apply it myself.
Car companies need to learn how to be software first, or things will get very dangerous.