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Leaked Walmart memo reveals competitive threats

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121–130 of 374 posts

Re: Leaked Walmart memo reveals competitive threats

#121
post #107

Walmart gets a lot of flak for being old school and allowing Amazon's rise, but they are one of the very few retailers who have actually been able to respond to competitive threats over the last decade or two. Walmart Labs has some great tech and hires top software talent in the industry. They aren't shy about making large acquisitions when needed (like Jet). They have built out their own delivery and logistics netwo…

And yet I don’t use them. I use Etsy. I use chewy. I use other niche e-commerce but I never use Walmart online. They can’t just replicate Amazon they have to be better than Amazon.

Really I shop walmart first check amazon for products not available. Usually works out cheaper. Etsy for which products?

Re: Leaked Walmart memo reveals competitive threats

#122

Earlier quoted context omitted.

The staff are miserable because the pay is shit, and they’re likely collecting or eligible for welfare. The customers treat them like shit. The shit that happens in and around Walmart’s is soul destroying. If Walmart started treating their staff like Costco we’d see a lot happier staff, and pay less taxes on entitlements.

Yeah, I didn't intend that as a slight against the employees. It's just another thing that makes shopping there unpleasant. I don't expect that employees at a store like that put on a bunch of fake-happiness for my sake, but Wal-Mart's give off strong "I hate this shit" vibes that I don't get other places. I don't blame them (the employees) for it, though.

strong "I hate this shit" vibes that I don't get other places

I got that at Safeway on Market/Church in SF. But in other places I've seen Walmart and other stores' staff have been much happier and nicer. Even though these chains try to have consistent experiences across locations, there is a pretty large variability from city to city.

Re: Leaked Walmart memo reveals competitive threats

#123
I wonder what happened with Walmart’s partnership with TikTok and if they’ve given up on their social media/e-commerce ambitions:

https://www.vox.com/recode/21448460/walmart-tiktok-amazon-de...

They were very eager to beat Amazon on bringing the QVC style online video commerce that’s super popular in China to the U.S., but I haven’t seen much about it since. I guess like convincing teens to buy clothing that their favorite influencer was wearing from Walmart.com was too tall an order.

Re: Leaked Walmart memo reveals competitive threats

#124
post #107

Walmart gets a lot of flak for being old school and allowing Amazon's rise, but they are one of the very few retailers who have actually been able to respond to competitive threats over the last decade or two. Walmart Labs has some great tech and hires top software talent in the industry. They aren't shy about making large acquisitions when needed (like Jet). They have built out their own delivery and logistics netwo…

And yet I don’t use them. I use Etsy. I use chewy. I use other niche e-commerce but I never use Walmart online. They can’t just replicate Amazon they have to be better than Amazon.

I don’t think there’s a big crossover between things people buy on Etsy and things they buy on Walmart.

I wouldn’t say they’re replicating Amazon, they’re a brick and mortar chain with thousands of locations. That’s definitely a potential edge over Amazon.

Re: Leaked Walmart memo reveals competitive threats

#125
post #76
post #28

Earlier quoted context omitted.

Upscale urban areas won't let Walmart even try to build something. Target worked really hard pitching their upscale "City Target" sub-brand to get San Francisco to let them in.

Walmart is experimenting with something they call “Walmart Neighborhood Market” but I think they’d have done better to leave the Walmart name off it. People who don’t like Walmart won’t try it and people who do like Walmart will be pissed it’s not a Walmart just a grocery store.

Yep , I agree. They don’t need that boat anchor of a brand for something like that. New name, new colors, new atmosphere and of course, charge a bit more for the frills.

Re: Leaked Walmart memo reveals competitive threats

#126
post #7

The biggest thing keeping me from shopping at Walmart is their anti-competitive and predatory behavior and the way they treat their employees and vendors. Nothing else really matters to me regarding Walmart. There's no subscription service that would get me to shop at Walmart more than I do today (which is zero). There's no competitor that could decline in such a way that I would shop at Walmart. I know many in my so…

I don't shop there because I take pride in the things I own and prefer quality. They sell specially cheapened versions of popular brands (e.g. Tide) and their store is filled with low-quality products. It's sad because Walmart Labs has been one of the few groups from a big company putting money behind Clojure/script, which I would like to see succeed.

I’ve never heard about cheapened brand products like Tide.

Do you have more information?

Re: Leaked Walmart memo reveals competitive threats

#127
post #121

Earlier quoted context omitted.

And yet I don’t use them. I use Etsy. I use chewy. I use other niche e-commerce but I never use Walmart online. They can’t just replicate Amazon they have to be better than Amazon.

Really I shop walmart first check amazon for products not available. Usually works out cheaper. Etsy for which products?

Amazon’s my go to e-commerce place. I use chewy for dog things due to the 30% auto ship price hack. And niche sites for all else.

Amazon just has a superior webpage and shopping experience than all the other major players.

If it’s a big ticket item I might get it from a retail store. But with the recent kohls Amazon return policy I’m slowly changing that behavior as well.

Re: Leaked Walmart memo reveals competitive threats

#128
post #7

The biggest thing keeping me from shopping at Walmart is their anti-competitive and predatory behavior and the way they treat their employees and vendors. Nothing else really matters to me regarding Walmart. There's no subscription service that would get me to shop at Walmart more than I do today (which is zero). There's no competitor that could decline in such a way that I would shop at Walmart. I know many in my so…

They're all terrible; as a customer I actually love the way they abuse their vendors - Walmart is not going to be happy a lot of returns on your product, they'll just find another vendor. It's like the anti-Amazon, everything I buy from Walmart works well. If both Amazon and Walmart are slime, I'm going to Walmart.

They are anti consumer on returns lately.

I bought a Keurig that broke on the 3rd day and they wouldn’t take it back because I bought the extra warranty they sell on them.

Warranty company wouldn’t do anything because it was within the store refund timeframe.

I’ve not had that problem with Amazon.

Re: Leaked Walmart memo reveals competitive threats

#129
post #95

Earlier quoted context omitted.

#3 really irks me, because they don’t check everyone’s receipts. I was stopped and asked for a receipt two days ago for a gallon of milk I had in the cart because it “wasn’t in a bag” while other people walked past. I can understand e.g. when I buy a TV, but a gallon of milk is ridiculous and profiling.

Just say no. They won’t/can’t stop you. Costco has it in their membership agreement but stores that aren’t memberships; you didn’t agree to it and you have no obligation to show it. Worst case you get banned.

> Worst case you get banned.

I would much rather stop for 30 seconds than be banned from my local grocery store.

Re: Leaked Walmart memo reveals competitive threats

#130
post #62
post #59

Earlier quoted context omitted.

Right, the DMV has a monopoly on a service most adults require. There are competitors for simple services like registration renewal @ AAA, but that's less available in smaller communities. So when you go to a DMV somewhere there's only one DMV serving the region, it's a pretty good cross-section of local society. Another interesting window in this vein is the local courthouse. The smaller towns don't separate out tra…

Profit per dollar for grocery stores is about half of one cent for every dollar of revenue. Shrinkage eats into that profit very quickly. This is why Walgreens is closing stores in SF. They cannot survive with the rampant unprosecuted shoplifting in SF.

That profit margin sounds very off. Is there a reference you are using to determine that? For an average $200 bill the store makes 1 dollar?
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