The biggest thing keeping me from shopping at Walmart is their anti-competitive and predatory behavior and the way they treat their employees and vendors. Nothing else really matters to me regarding Walmart. There's no subscription service that would get me to shop at Walmart more than I do today (which is zero). There's no competitor that could decline in such a way that I would shop at Walmart. I know many in my so…
Leaked Walmart memo reveals competitive threats
21–30 of 374 posts
Re: Leaked Walmart memo reveals competitive threats
#22Earlier quoted context omitted.
Observations about the nearest Wal-Mart: 1) All the employees look sad, all he time. 2) They've obviously carefully tuned their check out staffing so that the lines are always long. This is such a constant that it has to be intentional, and they're doing a good job of it. 3) Sometimes they attempt to check receipts at exit. I don't get that at any other non-membership store. 4) All the shoppers look sad. 5) It's the…
The staff are miserable because the pay is shit, and they’re likely collecting or eligible for welfare. The customers treat them like shit. The shit that happens in and around Walmart’s is soul destroying. If Walmart started treating their staff like Costco we’d see a lot happier staff, and pay less taxes on entitlements.
Re: Leaked Walmart memo reveals competitive threats
#23I think Wal*Mart has an image problem. I’ve gone into their stores. Their stock assortment isn’t bad compared to the competition. In fact, aside from Whole Foods on the organic/bio side of things, they measure up very well and better compared to their competition. They are more of a hypermart where you can do one stop shopping ala Carrefour. The issues I see are: very drab color palette. Working class shoppers. Sure,…
Observations about the nearest Wal-Mart: 1) All the employees look sad, all he time. 2) They've obviously carefully tuned their check out staffing so that the lines are always long. This is such a constant that it has to be intentional, and they're doing a good job of it. 3) Sometimes they attempt to check receipts at exit. I don't get that at any other non-membership store. 4) All the shoppers look sad. 5) It's the…
The store is just like a Vegas casino, every last thing has been thought out and everything is A/B tested down to a regional and sometimes city basis.
Re: Leaked Walmart memo reveals competitive threats
#24The biggest thing keeping me from shopping at Walmart is their anti-competitive and predatory behavior and the way they treat their employees and vendors. Nothing else really matters to me regarding Walmart. There's no subscription service that would get me to shop at Walmart more than I do today (which is zero). There's no competitor that could decline in such a way that I would shop at Walmart. I know many in my so…
Re: Leaked Walmart memo reveals competitive threats
#25Earlier quoted context omitted.
Probably the best thing about COVID is now all stores here do curbside pickup. I don't understand why it took COVID to make companies realize that "hey, a large part of your clientele don't want to wander your aisles."
>I don't understand why it took COVID to make companies realize that "hey, a large part of your clientele don't want to wander your aisles." Because making shoppers wander the aisles leads them to buy more things than they intended to. There's a reason best-selling items are always placed at eye level.
And the dairy or automotive sections are nowhere near the entrance. They want you to impulse buy some cookies or a $5 DVD on your way to get milk or an oil change.
Re: Leaked Walmart memo reveals competitive threats
#26I think Wal*Mart has an image problem. I’ve gone into their stores. Their stock assortment isn’t bad compared to the competition. In fact, aside from Whole Foods on the organic/bio side of things, they measure up very well and better compared to their competition. They are more of a hypermart where you can do one stop shopping ala Carrefour. The issues I see are: very drab color palette. Working class shoppers. Sure,…
Re: Leaked Walmart memo reveals competitive threats
#27Online retail, much like offline retail, is about physical infrastructure. You still need warehouses with all the product, you still need fulfilment, all online changes is the balance of those factors. The core assets don't change.
I can see how they are losing on branding but losing to Instacart tells you that management lost touch with customers and sat on their laurels.
That being said, I have no doubt that they will vanquish Instacart. And they will likely pressure aspects of Amazon's business too. It isn't actually possible to compete with WMT because they such a dense network already (outside the US, AMZN is going to struggle even more, they weren't aggressive enough in building fulfilment centres and they tried to build fewer, larger centres, Amazon will begin exiting some of these markets in the next five years and sell out to local operators with exiting fulfilment networks, an alternative would be they cede control over fulfilment to local operators and just operate the front-end website...either way, their position outside the US is likely unsustainable).
Re: Leaked Walmart memo reveals competitive threats
#28Earlier quoted context omitted.
>They could likely address this by having a second more upscale brand. That's kinda what Sam's Club is, though Sam's is competing against Costco
Let me restate that: upscale and hip targeted at middle and upper middle/aspirational in urban and proximate suburban enviros.
Re: Leaked Walmart memo reveals competitive threats
#29Earlier quoted context omitted.
Observations about the nearest Wal-Mart: 1) All the employees look sad, all he time. 2) They've obviously carefully tuned their check out staffing so that the lines are always long. This is such a constant that it has to be intentional, and they're doing a good job of it. 3) Sometimes they attempt to check receipts at exit. I don't get that at any other non-membership store. 4) All the shoppers look sad. 5) It's the…
The staff are miserable because the pay is shit, and they’re likely collecting or eligible for welfare. The customers treat them like shit. The shit that happens in and around Walmart’s is soul destroying. If Walmart started treating their staff like Costco we’d see a lot happier staff, and pay less taxes on entitlements.
Re: Leaked Walmart memo reveals competitive threats
#30I think Wal*Mart has an image problem. I’ve gone into their stores. Their stock assortment isn’t bad compared to the competition. In fact, aside from Whole Foods on the organic/bio side of things, they measure up very well and better compared to their competition. They are more of a hypermart where you can do one stop shopping ala Carrefour. The issues I see are: very drab color palette. Working class shoppers. Sure,…