The problem is how the information is utilized and whether the staff and bureaucracy are professionals or pro-liars.
Professionals have integrity, operate in a facts- and data-based manner, possess a moral code guided by people's benefit, are fully accountable for their actions to an internally transparent independent oversight mechanism with legal repercussions.
Pro-liars are fabricators, blackmailers and betrayers, with zero integrity, adopting sloppy collection techniques, coercing cooperation, reacting on opinions that confirm their biases, abusers of the power they have, and of their targets, working in a constantly shifting amoral environment, guided by power and revenge, without oversight or accountability, and inoculate themselves to legal repercussions by hiding within secrecy protections.
All this official "shock and horror" comes across as crocodile tears, and would be better channeled into internally reforming the bloated security/intelligence bureaucracy (globally, not specific to any one region) that, although peppered with pockets of professionals, is also poisoned by the snake-tongued cancer of pro-liars.