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Citizen’s dangerous effort to cash in on vigilantism

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Re: Citizen’s dangerous effort to cash in on vigilantism

#51

> The staffer who brought up the terms of service violation was ignored in that specific Slack room, and the broadcast continued This sums up my experience with diverse opinions and observations in tech companies

Also interesting that use Slack and apparently can't control someone inside from leaking said Slacks.

Why is that interesting?

It's trivial to screenshot a Slack channel. Or pretty much any other form of communication a business might use.

Re: Citizen’s dangerous effort to cash in on vigilantism

#52

American HN readers: Is everything alright? It seems a new kind of on-the-edge over there. Does it truly feel unsafe to the extent that people resort to violent and intrusive systems like these?

It's well documented [fte] that news stories about crime rose in the nineties and beyond, as crime rates fell. Whether the dog wagged the tail or the other way round is hard to say - certainly during this period of crime decline, popular perception that crime is worse remained steadfast [gallup]. News channels may have been merely amplifying what they noticed their audience wanted to hear; or, they created an atmosphere of paranoia because (as now with the Citizen app), it boosts ratings.

Crime is also relatively easy to report, and makes for riveting television. The victims are easy to identify, and interview. There is no complexity because what matters is only the aftermath, rather than what leads up to what ends up being criminal. Perhaps the arsonist in this case was just being exceedingly careless with a campfire BBQ; who cares, when it feels good to find someone to blame them and brand them as "evil"?

The reason the US appears to be "on the edge," all the time, is that the media loves creating that narrative. If you saw broadcasts that said, "it's all sorta average here, folks, in fact some things are gradually getting better," why would you tune in the next day?

References

fte: https://fivethirtyeight.com/features/many-americans-are-conv... gallup: https://news.gallup.com/poll/150464/americans-believe-crime-...

Re: Citizen’s dangerous effort to cash in on vigilantism

#54

> Citizen, using a new livestreaming service it had just launched called OnAir, would catch the suspect live on air, with thousands of people watching. I'm sorry, is this describing real life or an episode of Black Mirror? It's so blatantly dystopian that I'm at a loss for words.

It is real life. I’ve uninstalled the app multiple times because it was obvious that it was manufacturing anxiety. I was the first in my circles to delete Facebook and other social media profiles for the same reason (actually delete the profile not just uninstall). I felt others just didn’t notice what was going on. With Citizen I then learned to just disable notifications.

Re: Citizen’s dangerous effort to cash in on vigilantism

#55
post #42

American HN readers: Is everything alright? It seems a new kind of on-the-edge over there. Does it truly feel unsafe to the extent that people resort to violent and intrusive systems like these?

In reality, Americans are generally more physically safe from violent crime and property crime than they have been for decades. Right now may well be the most peaceful time in American history. However, it seems most people believe crime, particularly violent crime, has been getting worse over the same period: https://www.pewresearch.org/wp-content/uploads/2018/01/FT_16... from this study: https://www.pewresearch.org…

2015 seems like a long time ago in this context. I feel like things have changed in the past 5 years

Re: Citizen’s dangerous effort to cash in on vigilantism

#56

In case people are missing the broader point of the article, beyond the horrifying incident at the beginning: "The whole idea behind Protect is that you could convince people to pay for the product once you’ve gotten them to the highest point of anxiety you can possibly get them to," one former employee said, referring to Citizen's subscription service. "Citizen can’t make money unless it makes its users believe ther…

I do notice, at least in my city, that there seem to be a lot more reports of violent crime in my area on citizen than I would expect from looking at the city's official crime map data. that said, I don't trust the city enough to conclude that the inaccuracy is mostly on citizen's side.

Re: Citizen’s dangerous effort to cash in on vigilantism

#57

Perhaps this is a mere symptom of some other problem. In Canada I dont personally recall witnessing crime in my adult life. If I saw someone doing something criminal today I would just you know... call the cops. Perhaps in the USA the lived experience is somewhat different? Maybe more crime? Maybe the police dont show up?

I also don't think I witnessed much crime until I moved to Seattle. In the six years I've been here though I've witnessed:

1. Somebody broke into my Aunt's place while nobody was home and took some jewelry and a cell phone. Police came by, handed her a form, said nice things for five minutes then took off. Never heard anything about it again.

2. My car window smashed after being parked on the street overnight. I called the police. They pointed me to a website where I could report it so that they could keep track of statistics, but said they don't investigate individual cases. Never heard anything about it again.

3. I saw someone in a car pulling the key cylinder out and doing a thing that looked like what people do when they hot wire a car in movies (I know I'm surprised this is still a thing, it was an older car). Walked to a safe distance, called the cops. I never heard anything about it again.

4. I saw a person trying to use a screwdriver to pry the lock off a neighbor's garage as I was walking to the bus. Walked a safe distance, called the police. Never heard anything about it again.

5. People broke into the parking garage at my apartment complex and broke into cars several times. Neighbors called the police. Each time, somebody comes by, hands over a form, says there's nothing they can do. Never heard anything about it again.

I hate that this app exists. Seems terrible for all the reasons. I'm also not a hard core law-and-order person, and I don't think the answer is beefing up local law enforcement. But I can also empathize with people who live here and feel unsafe, and are looking for someone who will actually provide some level of security, although I think it's misguided to turn to this kind of app/service.

Re: Citizen’s dangerous effort to cash in on vigilantism

#58
post #9

It's crazy watching the world turn into a dystopia and being powerless to stop it. It not just about this company. If they fail another will replace it. Society seems to be on a convergent path with dystopian scifi. This, Chicago police automated policing program (detects crime before it happenes and actually hurt innocent people), racially biased facial recognition. I read an article today about some DNA software be…

> and being powerless to stop it.

You are only powerless so long as you decide to stay within the comfortable confines of the law.

The crowd of Hacker News alone certainly has enough ability to cause serious problems for Citizen, whether through activism within their own megacorporations or independent ability.

Re: Citizen’s dangerous effort to cash in on vigilantism

#59

American HN readers: Is everything alright? It seems a new kind of on-the-edge over there. Does it truly feel unsafe to the extent that people resort to violent and intrusive systems like these?

There are a lot of people making money by causing people to be scared. It’s principally one of the strongest business cases for a media outlet. Crime is down significantly on a historical basis, but media consumption is through the roof.

Re: Citizen’s dangerous effort to cash in on vigilantism

#60
post #29

About 5 years ago I met these guys when I was building a smart city startup in NYC. We helped cities unify their data from various vendors they use, one of the data streams was a computerized 911 dispatch. Vigilante (at the time) was interested in getting access to the 911 dispatch API. I had a long conversation with them and they couldn't understand/answer any difficult questions - I was extremely uncomfortable- nev…

What do you mean by, “they couldn’t understand/answer any difficult questions”?
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