Earlier quoted context omitted.
Yes, it's an important distinction. Still, there are valid reasons for preferring physical buttons that virtual buttons or other on-screen controls do not address.
I only know of two, do you have more? 1. Feedback. This turns out to not be important for most people for most tasks. Still physical feedback (of layout and of action) important tool of physical interaction and required for eyes-free operation. I fully expect this problem to be solved within two years. 2. Software bypass. This is mostly useful in case of complete software lockup (low level/OS crash), but while most p…
[0] I don't consider press and hold, double-tap or similar to be good general-purpose solutions to this