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How Intuitive Are Macs Really?

jeremyaboyd.com

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Re: How Intuitive Are Macs Really?

#51
post #14

I bought a Mac in 2014 after a lifetime of using Windows. I never understood why people called it easier to use than Windows. Maybe this sentiment is a holdover from an earlier era when people would mindlessly run executables and zip files attached in emails and AIM messages. From a UI perspective, it's 90% identical to windows. From a UX perspective though, something fundamental like Finder is still not up to the jo…

The worst: pressing Enter to rename a file in finder. Command + Down arrow to open it. WTF!

The worst in windows: Command+Down doesn’t open a folder, and Enter doesn’t rename it. WTF!

Re: How Intuitive Are Macs Really?

#52
post #14

I bought a Mac in 2014 after a lifetime of using Windows. I never understood why people called it easier to use than Windows. Maybe this sentiment is a holdover from an earlier era when people would mindlessly run executables and zip files attached in emails and AIM messages. From a UI perspective, it's 90% identical to windows. From a UX perspective though, something fundamental like Finder is still not up to the jo…

I think this is a common view held by experienced computer users, because they don't consider which parts of their own usage patterns are a component of their advanced knowledge, and which are inherent to all users.

For example: an experienced user is more likely to notice that closing a window in macOS backgrounds the app, and more likely to figure out how to fully exit the app process completely (either via Cmd+Q or menu>Quit). Given that, an experienced user is less likely to grow accustomed to all of their apps being in a backgrounded state, and find Finders forced background state unusual/exceptional.

In contrast, an inexperienced computer user will likely leave all apps they use open all the time (possibly not realising they're running) and as such grow more quickly accustomed to having to Option+N for everything (not just Finder).

There's a lot of such examples in macOS.

Re: How Intuitive Are Macs Really?

#53
Youngsters these days!

Back in the 1980s and 90s, the differences between MacOS and Windows were as day and night. (Windows 1 didn't even support overlapping windows. Windows 3 had weird stuff like icons that didn't map to underlying filesystem objects so when you dragged a "file" to the "trash" you weren't actually deleting a file, you were deleting a symbolic representation of the file. Windows put a separate menu bar in every window, unlike MacOS, which was a significant waste of screen real estate back in an age when VGA -- 480x640 pixel -- screens were normal. And Windows font handling was horrendous.)

Circa Windows 95, Microsoft found workarounds for the most obstructive of Apple and Xerox's patents on GUIs. There were still weird differences, though. Mac had pull-down menus, Windows had drop-down. (Today, macOS has drop-down menus because that ship sailed decades ago.)

Anyway, the story of macOS vs. Windows is one of convergent evolution over a period of about 3 decades, and in the meantime, each of those operating systems has been substantially replaced under the hood -- Windows is no longer a graphical shell running on top of DOS, and MacOS is no longer a cooperative-tasking 68000 based system: Windows has VMS heritage rather than DOS, and Mac has BSD UNIX heritage rather than MacOS.

TLDR: in the age of the dinosaurs (1984-94) Macs clearly were easier to learn and use than Windows. Today, not so much.

Re: How Intuitive Are Macs Really?

#54

Mac's are not intuitive. But then, neither are Windows machines or Ubuntu machines. I've yet to use an intuitive machine. The most intuitive thing is the command line ... but you have to learn so much before you can use your machine from the command line ... its not an investment worth making unless you're a developer.

> The most intuitive thing is the command line

Are you joking? Searching in a windowed app usally brings up a dialog with various search options that can be ticked. Learning options for grep/awk/sed etc. is incredible tedious.

Like most things, there is a difference between intuitive for person A and person B and this is not the same as whether a power user can invest time learning a tool and then become super fast at it. An expert in Grep could probably find something in a file much more quickly than someone in Windows or MacOS but I would argue many people would find windowed apps more intuitive.

Re: How Intuitive Are Macs Really?

#55
post #15

The entire thing used to be super intuitive and consistent. Disk images were the mac equivalent of a compressed folder, e.g. zip. And I find the "compressedd virtual usb-stick" idea a lot more intuitive than the whole "we cram files into other files and loose all metadata" shenanigans. Apps used to be simple files in the finest unix tradition. No weird installer that does who knows what, no wizards, no special system…

Or "uninstalling" apps, always kind of confusing on Windows. Not on the Mac. Still, I think it's not that the Mac is not that intuitive any more, it's that Windows has more or less caught up.

Only on a superficial level. Everything that the app has dumped across the system (e.g. in ~/Application Support) is still in place, after the default "uninstall" of a Mac app that was put in the trash.

Re: How Intuitive Are Macs Really?

#56

macOS app installation is broken for about 20 years now. It's not a new thing. Instead of clicking "next-next-next" as you do on Windows, you have at least 3 competing versions of installing things. * you have pkg installers (sometimes zipped, sometimes just .pkg files) * you have those .app bundles that you need to manually move to Application (they are sometimes in a zip and sometimes in a DMG, further complicating…

I wouldn't say MS has 'completely' sovlved the installer problem.

"Just download the windows version"

'OK.. am I x86, x64 or ARM? I think it's Windows 10'

'Do I want the zip, the exe, the MSI or standalone?'

It's almost enough just to tell them to use the MS app store.

Re: How Intuitive Are Macs Really?

#57
I think it 90% what you are used to. If you're used to using Windows, it's intuitive. If you're used to MacOS, same.

I was used to Microsoft Office, then they added the Ribbon. I know it's been years and years but I still feel it's unintuitive.

I'm used to Android. Whenever I need to do something on an iPhone I'm lost.

It's all just what you know.

Re: How Intuitive Are Macs Really?

#58
Very few things are intuitive. Is it intuitive to brush your teeth? No it is not. I spent years brushing my teeth incorrectly and paid for that as a kid until a dentist showed it to me.

Is it intuitive to tie your shoelaces? No, you learn it. Your tie knot?

Is it intuitive learning to read and write? No, it takes years of practice.

Is it intuitive memorizing the presidents or the States of the US, the capitals and countries of the world? I had to learn to memorize much more effective as an adult in order to do things like learning Chinese script. As a kid nobody taught me how to memorize well and I did poorly. As an adult I look like a genius compared with others.

Is it intuitive all the Spanish compound verb tenses, or German people compound separated verbs at the end? No it is not, but Spaniards or Germans do it naturally and without effort.

I find the mac idiosyncrasies way easier to understand than the Microsoft Windows ones.

When I used Windows I used to to the things one way, like going to Control panel, devices or whatever, only for the next version to change it, or having Clippy then removing Clippy, for shutting down the computer do something, and now with surface is something different.

Most people comply about macs however because they have only used Windows for a long time, and they are used to it, like a German complying that compound verbs are together and he is used to ending the phrases with them,backwards.

Re: How Intuitive Are Macs Really?

#59
I think my pet peeve is the icons in the Finder. I don't consider them intuitive in the slightest, you just have to learn what they are by Googling it or clicking them.

I also learn about hidden key strokes for navigating the Finder to actually find stuff. Very useful once you learn them but otherwise they are hidden away so it seems virtually impossible to see the file system as a single entity.

Re: How Intuitive Are Macs Really?

#60
post #14

I bought a Mac in 2014 after a lifetime of using Windows. I never understood why people called it easier to use than Windows. Maybe this sentiment is a holdover from an earlier era when people would mindlessly run executables and zip files attached in emails and AIM messages. From a UI perspective, it's 90% identical to windows. From a UX perspective though, something fundamental like Finder is still not up to the jo…

Macs are strange.

I agree that there's a lot of counter intuitive if not worse UI ideas.

But it's surrounded by tons of superb tricks. Remember the live document preview years ago ?

Also the GUI guidelines made the system visually more appealing.

The compositor is also weird, I cannot really explain but when I use a Mac I don't see layers.. I don't feel like i'm clicking on a button, then an event is sent, then some logic occurs.. maybe it's only subjective bias (can't be 100%) but it feels more direct. Maybe they tailored the graphical subsystem / compositor to ensure extremely low latency I can't say.. but, even after using countless machines and countless desktop environments.. the first time I used a mac I felt something very different. Not better .. but deeply different.

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