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Your startup should clone the "Send Feedback" feature of Google Plus

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11–18 of 18 posts

Re: Your startup should clone the "Send Feedback" feature of Google Plus

#11
post #4

Yeah it's quite thoughtful, although the "black out personal information" feature seems like a bit of a dark joke.

Why do you think it is a joke? My membership would go nuts for that feature. I think it is the most thoughtful part of the mechanism.

Re: Your startup should clone the "Send Feedback" feature of Google Plus

#12
post #3
post #2

For those of us without invites, what's the feature like?

It let's you markup DOM elements on the current screen so you can point out where the issue is. (Also allows you to black out personal information, but the blackout in the second pic, I did.) Then allows you to add notes and submit meta data. Edit 2 - Better pics: http://imgur.com/a/RPof4

Is the blackout automatic? Or must it be done manually?

Re: Your startup should clone the "Send Feedback" feature of Google Plus

#13

Your startup doesn't have time to develop this (it's not trivial). Someone should offer it as a service instead.

That is what I meant by this post. This is a widget I would like the embed without having to think about it.

Re: Your startup should clone the "Send Feedback" feature of Google Plus

#14
post #9

We're actually building this sort of tool. http://bugherd.com At the moment it is a more traditional bug tracker, but the side widget is designed to accept anonymous feedback in this sort of form as well (coming soon).

Does your site dogfood? I don't see a widget, I want to use it - not watch a video about it.

Re: Your startup should clone the "Send Feedback" feature of Google Plus

#17
post #9

We're actually building this sort of tool. http://bugherd.com At the moment it is a more traditional bug tracker, but the side widget is designed to accept anonymous feedback in this sort of form as well (coming soon).

Your service looks slick and I would seriously consider using it if it would allow anyone using my site to report bugs and to provide feedback, not just registered "users" to support your tiering. My visitors are my primary QA team.

Re: Your startup should clone the "Send Feedback" feature of Google Plus

#18
post #12
post #3

Earlier quoted context omitted.

It let's you markup DOM elements on the current screen so you can point out where the issue is. (Also allows you to black out personal information, but the blackout in the second pic, I did.) Then allows you to add notes and submit meta data. Edit 2 - Better pics: http://imgur.com/a/RPof4

Is the blackout automatic? Or must it be done manually?

The blackout is done manually.
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