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Ad block shouldn't break your checkout

ilakovac.com

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Re: Ad block shouldn't break your checkout

#21

Post by tux3 »

IvanK_net wrote: post #17

I am an author of a photo editor https://www.Photopea.com . Whenever someone reports a bug to me, I ask them if they use any site-modifying extensions. If they do, I ignore them completely, even if they wrote a long, detailed report. Web authors make websites for standard web browsers. I do not consider a browser with site-modifying extensions to be a standard web browser, and it is not my job to test my website with…

>I do not consider a browser with site-modifying extensions to be a standard web browser

What do you consider a standard web browser?

If someone ships a browser with Tracking Protection (like Firefox), or with NoScript preinstalled (like Tor Browser), or with another adblocker preinstalled, is that a standard browser because the user didn't modify it?

Or is it based on the number of user. Is your standard browser really just Google Chrome, because Google has a lot of marketshare?

I ask, because I looked up the statistics, and they say between 25-45% of users have an ad blocker, depending on the country.

It seems pretty unfair to ignore your users completely, even if they wrote a long, detailed report. No?

Re: Ad block shouldn't break your checkout

#22

Post by barrkel »

IvanK_net wrote: post #17

I am an author of a photo editor https://www.Photopea.com . Whenever someone reports a bug to me, I ask them if they use any site-modifying extensions. If they do, I ignore them completely, even if they wrote a long, detailed report. Web authors make websites for standard web browsers. I do not consider a browser with site-modifying extensions to be a standard web browser, and it is not my job to test my website with…

We're talking about a checkout. We're at the end of the sales funnel, where the monetary exchange is finalized, the deal is sealed, the value delivered.

Breaking this based on an ad blocker just loses you money.

Re: Ad block shouldn't break your checkout

#23

Post by stavros »

tux3 wrote: post #21
IvanK_net wrote: post #17

I am an author of a photo editor https://www.Photopea.com . Whenever someone reports a bug to me, I ask them if they use any site-modifying extensions. If they do, I ignore them completely, even if they wrote a long, detailed report. Web authors make websites for standard web browsers. I do not consider a browser with site-modifying extensions to be a standard web browser, and it is not my job to test my website with…

>I do not consider a browser with site-modifying extensions to be a standard web browser What do you consider a standard web browser? If someone ships a browser with Tracking Protection (like Firefox), or with NoScript preinstalled (like Tor Browser), or with another adblocker preinstalled, is that a standard browser because the user didn't modify it? Or is it based on the number of user. Is your standard browser rea…

Maybe he chooses to ignore non-paying users, which is fair. Hell, ignoring any kind of user is fair. Might not be a great business strategy, but it's his site.

Re: Ad block shouldn't break your checkout

#24

Post by penultimatename »

tux3 wrote: post #21
IvanK_net wrote: post #17

I am an author of a photo editor https://www.Photopea.com . Whenever someone reports a bug to me, I ask them if they use any site-modifying extensions. If they do, I ignore them completely, even if they wrote a long, detailed report. Web authors make websites for standard web browsers. I do not consider a browser with site-modifying extensions to be a standard web browser, and it is not my job to test my website with…

>I do not consider a browser with site-modifying extensions to be a standard web browser What do you consider a standard web browser? If someone ships a browser with Tracking Protection (like Firefox), or with NoScript preinstalled (like Tor Browser), or with another adblocker preinstalled, is that a standard browser because the user didn't modify it? Or is it based on the number of user. Is your standard browser rea…

I think most of Photopea's users would be using the free services. I don't see why a developer would want to bend over backwards to support users who aren't paying them, aren't viewing ads to support their usage/bandwidth costs, and are having an issue due to another piece of software they have installed.

It's like emailing an email provider asking why your desktop email client is displaying emails weird.

Re: Ad block shouldn't break your checkout

#25

Post by graton »

IvanK_net wrote: post #17

I am an author of a photo editor https://www.Photopea.com . Whenever someone reports a bug to me, I ask them if they use any site-modifying extensions. If they do, I ignore them completely, even if they wrote a long, detailed report. Web authors make websites for standard web browsers. I do not consider a browser with site-modifying extensions to be a standard web browser, and it is not my job to test my website with…

> I ask them if they use any site-modifying extensions. If they do, I ignore them completely, even if they wrote a long, detailed report.

Note to self, don't use Photopea due to poor customer support.

You would think the customer support would at least tell them to remove/disable the add-ons instead of ignoring them.

Re: Ad block shouldn't break your checkout

#26

Post by IncRnd »

al2o3cr wrote: post #6

TBH I don't see this as a TeeSpring problem - the code on their page guards against a realistic scenario (the GA script fails to load), but the "break" is caused by uBlock's changes. The article's title is correct: ad block shouldn't break checkout. Injecting a bogus value into a global breaks checkout, so ad block shouldn't do that.

That may be true from a technical perspective, but it ultimately is TeeSprings problem. The problem they face is lost revenue from people who already clicked the purchase button.

Re: Ad block shouldn't break your checkout

#27

Post by vzaliva »

Also ad block should not break log-in process. I recently discovered that I could not log in to a web site unless I disable ad block. All core web site functionality should be tested to work with ad blocking. Unless you really hate your users.

Re: Ad block shouldn't break your checkout

#28

Post by IncRnd »

IvanK_net wrote: post #17

I am an author of a photo editor https://www.Photopea.com . Whenever someone reports a bug to me, I ask them if they use any site-modifying extensions. If they do, I ignore them completely, even if they wrote a long, detailed report. Web authors make websites for standard web browsers. I do not consider a browser with site-modifying extensions to be a standard web browser, and it is not my job to test my website with…

> What kind of a mental process should a brain perform to conclude, that it is a bug in a website, and not in their extension, which is supposed to remove ads.

For website owners who are losing revenue, the mental process is simple: "If I change this webpage I will get more sales."

Re: Ad block shouldn't break your checkout

#29

Post by recursive »

rallemoose wrote: post #20

I’ve reported this to Teespring and all they reply with is to try another browser and clear my cookies. They won’t listen. They’re basically making Teespring unusable for the technical crowd.

The *adblocker crowd. I think I'm in the "technical crowd" but I've never used an adblocker.

Running non-compliant extensions is your right, but the results don't need to be supported. I've run into this situation a number of times, although not with adblock. My advice has been to disable the extensions, or use a different browser without them.

Re: Ad block shouldn't break your checkout

#30

Post by wai1234 »

Your checkout shouldn't trigger ad block. Stop slavishly bowing to GA everywhere. I'm about to give you money. That's the only 'analytic' you should care about.

I'm tired of being treated as little more than a data cow, always ready for milking.

Just. Stop.

To the person who ignores people who complain because their 'non-standard' browsers fail on their site, why do you have a site if you don't care about your users accessing it? Ego much?

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