Your startup should clone the "Send Feedback" feature of Google Plus

#1

Post by gourneau » Fri, Jul 01, 2011, 7:04 AM UTC

This is a great tool, and makes me want to send feedback to Google. It just abolished the cognitive load it takes to send my feedback to the Google.

Re: Your startup should clone the "Send Feedback" feature of Google Plus

#2

Post by bemmu » Fri, Jul 01, 2011, 7:25 AM UTC

For those of us without invites, what's the feature like?

Re: Your startup should clone the "Send Feedback" feature of Google Plus

#3

Post by jonah » Fri, Jul 01, 2011, 7:41 AM UTC

bemmu wrote: post #2

For those of us without invites, what's the feature like?

It let's you markup DOM elements on the current screen so you can point out where the issue is.

(Also allows you to black out personal information, but the blackout in the second pic, I did.)

Then allows you to add notes and submit meta data.

Edit 2 - Better pics:

http://imgur.com/a/RPof4

Re: Your startup should clone the "Send Feedback" feature of Google Plus

#4

Post by revorad » Fri, Jul 01, 2011, 7:43 AM UTC

Yeah it's quite thoughtful, although the "black out personal information" feature seems like a bit of a dark joke.

Re: Your startup should clone the "Send Feedback" feature of Google Plus

#5

Post by thetylerhayes » Fri, Jul 01, 2011, 8:04 AM UTC

Hopefully feedback widgets (e.g., UserVoice) take heed and develop this and/or someone throws an open source equivalent together; I'd love to fork this on Github, lots of potential.

Re: Your startup should clone the "Send Feedback" feature of Google Plus

#6

Post by nextparadigms » Fri, Jul 01, 2011, 8:17 AM UTC

I loved the fact that they implemented a send feedback on it. If only Chrome had a send feedback button option!

But I don't think it's that intuitive to black the info out. I've sent a few blackouts already and I didn't even realize I should black out the info. I didn't know I could do that until I saw someone else do it. So I think they need to make that part a lot more obvious.

Re: Your startup should clone the "Send Feedback" feature of Google Plus

#7

Post by giaskaylee » Fri, Jul 01, 2011, 8:28 AM UTC

jonah wrote: post #3

bemmu wrote: post #2

For those of us without invites, what's the feature like?

It let's you markup DOM elements on the current screen so you can point out where the issue is. (Also allows you to black out personal information, but the blackout in the second pic, I did.) Then allows you to add notes and submit meta data. Edit 2 - Better pics: http://imgur.com/a/RPof4

https://plus.google.com/106189723444098348646/posts

Click on the cog at upper right => choose "Send Feedback"

Re: Your startup should clone the "Send Feedback" feature of Google Plus

#8

Post by profitbaron » Fri, Jul 01, 2011, 8:33 AM UTC

bemmu wrote: post #2

For those of us without invites, what's the feature like?

You can see it here: http://www.google.com/tools/feedback/intl/en/index.html

Re: Your startup should clone the "Send Feedback" feature of Google Plus

#9

Post by toast76 » Fri, Jul 01, 2011, 9:03 AM UTC

We're actually building this sort of tool. http://bugherd.com

At the moment it is a more traditional bug tracker, but the side widget is designed to accept anonymous feedback in this sort of form as well (coming soon).

Re: Your startup should clone the "Send Feedback" feature of Google Plus

#10

Post by petervandijck » Fri, Jul 01, 2011, 12:17 PM UTC

Your startup doesn't have time to develop this (it's not trivial).

Someone should offer it as a service instead.