Hacker News Board Hacker News, browsed like a classic message board
Live data from Hacker News

RIM’s Response to 'Open Letter'

blogs.blackberry.com

Post reply on HN
Print view View original

31–40 of 113 posts

Re: RIM’s Response to 'Open Letter'

#31

Post by tolmasky »

jessedhillon wrote: post #16
skroth wrote: post #12

Earlier quoted context omitted.

It didn't sound like that to me. Could you elaborate on how it is rash?

It's a two paragraph response to a well-reasoned critique, which outlined several important, thoughtful points. By contrast, the response looks as though it was co-authored by an accountant and an HR rep. > ...it is particularly difficult to believe that a “high level employee” in good standing with the company would choose to anonymously publish a letter on the web rather than engage their fellow executives in a con…

Did the original letter even get that much traction? I got the impression it would have blown over tomorrow. Instead now they may get a Streisand effect.

Re: RIM’s Response to 'Open Letter'

#33

Post by swombat »

kin wrote: post #9

This response is meaningless. Any public company will say the same jargon to reassure their shareholders but I will put money down that internally RIM executives are dwelling on the letter and taking action.

I will put money down that internally RIM executives are dwelling on the letter and taking action

Really? Are you buying some RIM shares then?

Re: RIM’s Response to 'Open Letter'

#34

Post by Shenglong »

What this teaches us, is that Bush's "we don't negotiate with terrorists" is a valuable idea. Every company should have a bi-law which states it will not respond to public letters. This letter, even though it got the point across, is heavily damaging to the brand.

Re: RIM’s Response to 'Open Letter'

#35

Post by dfranke »

ericboggs wrote: post #10

$3B in cash = RIM will acquire its way back into the game...or into a new game.

Take that number and compare it to the numbers you see on their statement of operations. That $3B doesn't keep the lights on for very long if demand for their product evaporates.

Re: RIM’s Response to 'Open Letter'

#38

Post by blinkingled »

More suspicion (is the letter real?) and blame (sane person would never do this) followed by more passive aggressive denial (we are aware of a tangential situation and are addressing it - to hell with your comments, letter boy). Then boasting - 3B in cash, we are doing just great!

How many times the above strategy has worked for someone in as precarious position as RIM?

Re: RIM’s Response to 'Open Letter'

#39

Post by saucetenuto »

shawndumas wrote: post #32

Why is it "obviously difficult to address anonymous commentary"?

If you're in the habit of addressing the message instead of the messenger, it's not.

If your instinctive response to criticism is to try to figure out why the speaker is making it, rather than to try to figure out whether it's accurate, anonymous critique is very hard to handle.

Post reply on HN