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Discord's new UX design is harmful to the visually impaired and colorblind

support.discord.com

11–20 of 98 posts

Re: Discord's new UX design is harmful to the visually impaired and colorblind

#12

I miss the times™ where theming was a thing in my favorite programs and environments. WinAmp, MySpace, even my Nokia 6300 had themes. I never understood why this trend didn't stay and become more popular.

I imagine it's because it makes the app look amateurish.

Re: Discord's new UX design is harmful to the visually impaired and colorblind

#13
post #8

Is "harmful" the best word here? I feel like inaccessible much better describes the issue at hand.

Harm now means 'negative to any extent'.

This is not an example of the definition of a word changing.

https://www.etymonline.com/word/harm

Re: Discord's new UX design is harmful to the visually impaired and colorblind

#14
post #7

Is "harmful" the best word here? I feel like inaccessible much better describes the issue at hand.

yea I was a bit taken back by multiple uses of "harmful" and then "catastrophic"

If Discord suddenly stopped working for me, while it wouldn't be catastrophic it would be quite bad. I use it as my main channel of communication with many contacts, and I use it for work. I have secondary contact channels for plenty of people (twitter, email, etc), but not all.

I can imagine a person having more of their life exist on Discord and if it suddenly became unusable for them due to these changes, it would be a catastrophe. Some people literally can't pay rent without Discord, since they use it to prepare content for work or to collaborate with their team.

Re: Discord's new UX design is harmful to the visually impaired and colorblind

#16

Is "harmful" the best word here? I feel like inaccessible much better describes the issue at hand.

I think in this case the changes are making an existing situation worse, so by changing it Discord's design team is inflicting harm. The product itself is not harmful, just inaccessible, but describing the changes as harmful seems right. I have to use Discord every day for work, so if this redesign was interfering with that I'd be pissed. (I pay for a third-party Discord client for this and other reasons)

harm /härm/ noun : physical injury, especially that which is deliberately inflicted.

Nobody is inflicting any harm by choosing a bad color palette.

Re: Discord's new UX design is harmful to the visually impaired and colorblind

#18

Is "harmful" the best word here? I feel like inaccessible much better describes the issue at hand.

A second poster replies that elements are slightly harder to read.

I don't have terribly good eyes, but I'm happy to say I don't feel like I've suffured permanent eye damage from the discord UI :]

When OP says incredibly harmful and catastrophic I think they're just describing their feelings and how important it is to them.

Re: Discord's new UX design is harmful to the visually impaired and colorblind

#19

Is "harmful" the best word here? I feel like inaccessible much better describes the issue at hand.

Yeah, I was wondering that, too. UX can cause harm, for example, certain kinds of contrast and lights for folks with epilepsy, but I'm not sure that the complaint here rises to that level.

If you can't use something, you could argue that it causes "harm" to your well being or job prospects or something.

But I agree that "harmful" should probably stick to more significant, mostly physical effects.

But, of course, here we are on HN discussing it, so it had its desired effect...

Re: Discord's new UX design is harmful to the visually impaired and colorblind

#20
post #10

The language here rubs me the wrong way. Everything is stated as being "incredibly harmful" with no explanation beyond > ...directly harms visually impaired individuals due to lack of visual clarity. I am also not sure how "Elements lack unity" is related to the UI causing harm. I don't use discord, so I have no idea how good the UI is. If the UI is bad and hard for the visually impaired to use, there is definitely a…

A person who uses Discord posting on the Discord forum about how the changes (in their opinion) make the product worse to use is not exactly a good comparison to a "bad tumblr post", unless what makes it a bad tumblr post is that it's a downer or you feel it doesn't meet your quality bar for Good Forum Content.

By my reckoning, the post clearly enumerates their complaints with the new design, it provides some references that they believe support their argument, and suggests a remedy (revert the design). There is no cursing in it and it does not contain any personal attacks. It doesn't contain any conspiracy theories or memes or sarcasm or other markers you might associate with "bad posts".

It's kind of baffling that you are willing to decide that the poster is some sort of tumblr reject based on not liking how they argue their points when you haven't even used the product.

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