Small business near me never seem to have online catalogues or stock levels. Hunting for a specific product (for example a washing line) might involve walking into 3 different shops and guessing which shop might sell what you need. When you arrive in the shop, they always arrange aisles differently so unless you have 20 minutes to hunt you might not find it either. Whereas online it's a simple search and click "buy n…
I've always tried to support local, but lately I've given up on local bike stores near me house. Went in looking for simple things, spokes, tube patches, quick links for chains. Only to be stared at blankly with confusion or told they don't have said items in stock. I went home an ordered off Amazon in 2 minutes, arrived next day.
Similar experiences with all types of things.
One thing I'm not sure about is if small businesses really care about surviving or competing with "the internet" I've not really seen much evidence to support this idea.