I’d be happy to support local merchants, but they have to get the overall value proposition somewhat competitive. For the most part, they aren’t. Maybe it’s pricing, selection, policies, hours of operation, or some combination, but other than grocers and large chains, I’m not even sure they’re trying. Amazon is winning by serving the customers. Local shops will continue to have a hard time if the primary value prop i…
Yeah, Amazon (and increasingly, buying direct from brand's own e-shops) keeps winning my business by being better at every aspect of the sale. I’d like to keep money in my community, but it’s really hard when online has better service, better selection, better pricing, and better flexibility. I could go downtown to buy a pair of shoes during that store's business hours, get to choose between 3-4 different styles, tal…
> I’d like to keep money in my community, but ...
It sounds to me like Amazon is not better at every aspect, you've identified one aspect right there. They are competing on, "Would you rather live in a cookie cutter franchise strip mall or a mom and pop commercial area?"
I'm willing to accept some inefficiencies and some frustrations if it means I've got a nice neighborhood of mom and pop stores.