The online ad business generally mystifies me. While an awful lot of the internet, especially the surveillance advertising part, looks to be the greatest misallocation of engineering (and other) talent in the history of the world, ya gotta ask about the efficacy. The only reasonably accurate targeting I've ever run into is the occasional ad for something I just browsed on Amazon. I've never clicked on an internet ad.…
One of the interesting things about advertising is that nobody really knows if it works, and there's a growing body of evidence that it largely doesn't work. We are sold on the idea that they work, because someone clicks this ad, we track them, they buy the product, and we attribute the sale to that ad. But we don't know whether the customer would have bought anyway. And some research suggests that, for the most part…
I have a pixel on my thank-you page. I manually delete placements and optimize creatives and angles and funnels and demographic targeting until it goes from making no sales to ludicrously profitable. This is an entire industry you know nothing about.
Big brands can be dumb but they do mostly have the tools to not be.