Earlier quoted context omitted.
When they DHH+Jason laid the 7 of us off from Highrise (the Basecamp CRM spin-off) no one even showed up online to say anything to us on our last day. Just the Head of Devops to turn off our access to things. (That guy at least apologized for no-one else being there) :/
The way a company deals with really difficult things like lay-offs speaks volume about the character, empathy, and skill of leadership at the top. This is really sad hearing about how crummy DHH and Fried are at one central piece of management: having very hard conversations with people while still treating them with respect and dignity.
I'd like to highlight this. I'd like to frame it and tape it to the head of every founder and entrepeneur so they have to look at it constantly. Hell, everyone who ever has to oversee other people. This is absolutely the heart and soul of good management and being a good person, and everyone who thinks they're created a great workplace, but doesn't know this, needs to chant this 1,000,000 times.