171–180 of 206 posts
I really enjoy these articles. I don't know a ton about Retool, but I know these articles are often written by or in the style of their Growth analyst, Justin Gage ( https://randomshit.dev/ ) who seems to be fantastic at writing articles about what these are and how they work in his own right. These types of posts are a refreshing change from what company blogs have become (or maybe always were?): garbage vendor cont…
I understand the appeal of Salesforce, though in my experience it is just as clunky and slow as the software it replaced. I'm sure there are configurations that are not that way, but it's a horrible part of my day to day experience using it as a customer support module. Comments take 4 seconds to add. Opening a case in a new tab is 30 seconds or more. Comments and feeds load progressively, slowly, making it nearly im…
You're not the intended user of Salesforce. The UIs and flows you use are mostly data entry funnels for the true user: management and executives. You didn't pay for the software; they did. "End-user" satisfaction is low on the product feature list. Every time your client slows down, somewhere an executive was promoted.
Earlier quoted context omitted.
I worked in a startup in the B2B space a while back, and it's amazing how much big customers can push you around and demand features. The salesguys would promise something and then a week later we'd have the feature in a special patch build for them. I heard Cisco did the same thing, and by the time they got big they had hundreds of special branches for different groups of customers. It was a mess. Then I worked for…
Yes, it takes special fortitude to fight off the demands of your precious new mega-customer, be they a Cisco or whoever. Sometimes they'll really screw your product up if you let them. (Though sometimes also they'll give you those jewels of requirements that you really needed). It's a sliding scale. You have to pander to them to some degree - there's no choice. But it takes grit to refuse to e.g. branch your core cod…
I'm a pretty new Salesforce admin, and so far it has been a horrible experience. Apart from its horribly sluggish user experience, developing for it as also very frustrating. You can't restore backups! You can export your data, but there's no way to import it, because you can't set the object Id or autonumbered fields (like the case number, which gets communicated to the customer). They used to provide an extremely e…
You have to buy a specialized backup product like Ownbackup or Spanner. These in turn, utilize Salesforce's bulk apis. Salesforce does not let anyone touch the underlying databases.
And even those can't change autonumbered standard fields, like the case number. That's problematic, because they don't only live in Salesforce but get referenced from outside.
I'm a pretty new Salesforce admin, and so far it has been a horrible experience. Apart from its horribly sluggish user experience, developing for it as also very frustrating. You can't restore backups! You can export your data, but there's no way to import it, because you can't set the object Id or autonumbered fields (like the case number, which gets communicated to the customer). They used to provide an extremely e…
> You can't restore backups! You can export your data, but there's no way to import it, because you can't set the object Id or autonumbered fields Have you tried marking fields for user set IDs as external IDs. This field can then be used while doing upsert. But what do you mean by there is no way to import it? Apart from Dataloader there are a host of companies that offer this feature.
Luckily, we used the weekly export feature and have all our data, we only need to get it back into Salesforce. But how do we do that?
- Dataloader can only restore one object at a time. We have 350 different objects.
- We need to restore the relationships between objects. They are saved by Id, but we can't keep the original Id. So we have to keep track of the original Id and the new Id for each inserted record, and replace them in every other object. That also means we have to insert the objects in topological order. If there are any cycles or self-relationships (like Account.ParentAccount), we have to fill in the Field with NULL first and update it later.
- Even after all this effort, we still can't recreate the values for autonumbered fields. If it's a custom field, we can change the type to text, insert the values and change it back. For standard fields, there is no practical way to do it. No company can help us, because it's just impossible to do using the Salesforce API.
The most interesting thing in this post was that Mark worked for Apple in 1984 and stayed in good terms with Jobs long enough so that he was still Benioff’s mentor in the 2000s before Jobs died
This thread seems dedicated to picking Salesforce apart from the technical side but you should really look at it from the business value side and as an ecosytem.
Salesforce has certainly defined digital transformation for a lot of companies.
Anyone that wants to beat Salesforce is going to have to be 10x better or come in from a new or niche angle.
No code, slack/chat interfaces and AI assistants seem to be viable paths.
Earlier quoted context omitted.
Netsuite is stuck 30 years ago at least. So painful and insanely slow. It’s like having dial up again.
Which ERP isn't?
I really enjoy these articles. I don't know a ton about Retool, but I know these articles are often written by or in the style of their Growth analyst, Justin Gage ( https://randomshit.dev/ ) who seems to be fantastic at writing articles about what these are and how they work in his own right. These types of posts are a refreshing change from what company blogs have become (or maybe always were?): garbage vendor cont…
Can you please post a link to the article about Accenture? Sounds interesting
Have I wasted my time in learning Salesforce?
I know that there is what is effectively a cult following of Salesforce evangelists but I was hoping this would be valuable in the long term.
I understand the appeal of Salesforce, though in my experience it is just as clunky and slow as the software it replaced. I'm sure there are configurations that are not that way, but it's a horrible part of my day to day experience using it as a customer support module. Comments take 4 seconds to add. Opening a case in a new tab is 30 seconds or more. Comments and feeds load progressively, slowly, making it nearly im…
You're not the intended user of Salesforce. The UIs and flows you use are mostly data entry funnels for the true user: management and executives. You didn't pay for the software; they did. "End-user" satisfaction is low on the product feature list. Every time your client slows down, somewhere an executive was promoted.
Or wined & dined.