This apology fails from the 5th word: "We sincerely apologize for any harm..." While there are other requirements, a sincere apology cannot in any way entertain doubt about the fact that there WAS harm. Truly acknowledging the harm done is foundational to a real apology, and most of us (myself included) end up sneaking in weasel words or phrases like this. Psychologically, its nice for the apologizer, since it allows…
> a sincere apology cannot in any way entertain doubt about the fact that there WAS harm Someone will always be apologizing wrong for some. Some interpretation of what harm there was, is not necessarily the same as my interpretation. There are too many ways to construe what harm there was or may have been according to others to satisfy everyone addressed. This is an efficient wording that doesn't explicitly satisfy y…
I understand doubting the sincerity of the authors, but this argument hinges here on them saying "any" instead of "all" and they are often used interchangeably in casual conversation.