Speaking as an 18 y.o. doing my first year college online, I wouldn't have made it through quarantine without Discord. I've a server with my high school friends and since Discord lowers the barrier to join a voice call so much it's super chill to just hop in a channel when doing homework or playing a game or whatever else, and anyone else who's free can join. I really wish there were competition, but there's nothing…
What do you feel is missing from Discord?
Secondly, I wish there was better support for E2E encryption, even just in direct messages. I wouldn't even mind it as a paid feature.