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Ask HN: Review my startup, clickdesk.com

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Ask HN: Review my startup, clickdesk.com

#1

Post by jagan123 »

We provide live chat support service and offer a great Web 2.0, cloud-based service integrating with your present setup without requiring any new installations. Our USPs are built in phone, fully cloud based and instant integration with with social platforms.

Re: Ask HN: Review my startup, clickdesk.com

#6

Post by e1ven »

It took me a little bit to figure out how this would integrate with our side, but it looks like it talks to Jabber servers? That's clever.

We could integrate that into the backend software directly, or use google talk, as you suggest.

How is this different 99K other live-chat-for-your-website options? ;)

Looks cool. Good Luck.

Re: Ask HN: Review my startup, clickdesk.com

#8

Post by cloudpre »

e1ven wrote: post #6

It took me a little bit to figure out how this would integrate with our side, but it looks like it talks to Jabber servers? That's clever. We could integrate that into the backend software directly, or use google talk, as you suggest. How is this different 99K other live-chat-for-your-website options? ;) Looks cool. Good Luck.

Thanks for your feedback.

We use Jabber, Gtalk and Skype.

Also about how are we different

- Adds call functionality. Customers can call directly from browser without installing anything new

- Integrates with Skype and Google Talk. Other IMs are around the corner. Hosted in AppEngine and Amazon cloud for scalability and speed (currently is the fastest live-chat)

- Social Tabs - you can customize the widget to show Twitter, Facebook and other social communities.

Let me know if there is any feedback you can give to us.

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