Does Matrix have decent mod features yet? I want to take people off Discord, but user-friendly role creation/assignment, moderation tools, and granular permissions are a must before that'll be possible.
Why not start with: "I need a communication system for my organisation that satisfies the following criteria and I accept that there is no ideal and I am willing to reform my requirements as I evaluate the options available"
* End to end encrypted
* Check up on governance: Local requirements
* Media
* Text
* Voice
* Video (plus voice)
* Supports emoji
etc, etc.What do you really want and are you prepared to put some real work in to actually evaluate some possibilities? If not, then stick with Discord. It probably won't kick your kitten but it now belongs to Microsoft who also own LinkedIn and sadly themselves.