Products purchased at Apple Store in India cannot be refunded or exchanged

Post by kjrose » Thu, Apr 15, 2021, 4:53 PM UTC

kjrose wrote: post #178

wolfretcrap wrote: post #174

Earlier quoted context omitted.

I don't think anyone getting such returns/refunds approved is getting accolades by their family members or friends. Usually such people don't tell anyone about it and if they are smart better they keep quite. So it's not about culture, just that it's worth it here in India because most people aren't making $30 an hour here so lot of pitty scam schemes are profitable for them.

Oh, I don't mean like "you get accolades", but more of a, everyone is doing it, so why not me?

Post by Nimitz14 » Thu, Apr 15, 2021, 4:55 PM UTC

baybal2 wrote: post #45

tumblewit wrote: post #4

So I bought a Macbook Air with M1 that I used for 3 months and noticed the right speaker cracking issue (apparently this is widespread on forums) and instead of going through the headache of repair service I ended up just tossing it online and buy a new one for <7500Rs in losses which I thought was a good deal. The new one has the same problem (yes I tried everything from restore to different audio but its not subtle…

Aluminium metallurgy strikes back. That's why I am very hesitant to use it for mass manufactured goods. ME misses 1 defect showing few months later, and you get n hundred thousand units recall, or worse, the client asking the money back. For a CM it's a complete devastation. Machining is also very uneconomical unless you can contract high volume machining specialist, but that's impossible for most Only the biggest PC…

Post by selectodude » Thu, Apr 15, 2021, 4:57 PM UTC

petee wrote: post #166

darkwizard42 wrote: post #40

Earlier quoted context omitted.

Agreed, but I don't think Americans take it for granted; I think they just don't abuse it. By not abusing a good faith return policy you allow the company to provide one that is consumer friendly.

Eh, look what happened to LL Bean, they had one of the last real good faith return policies, and it was abused to hard they had to reverse lifetime warranty on existing products to two(?) years. And create a list to track individuals making the returns I hear they'll still honor it in some obvious cases...

Post by [deleted] » Thu, Apr 15, 2021, 4:58 PM UTC

sperrholz wrote: post #173

sss111 wrote: post #31

Apple had a lot of trouble with the Indian market back the early 2010s. They had to pull AppleCare+ out of the country because people were abusing it a lot. [†] Same goes for the country's biggest online retailers, both Amazon and Flipkart also switched to a replacement-only policy in India. "Most analysts agree that many many buyers were abusing the company's refund policy. With many buying latest smartphones, and r…

> people were abusing it a lot Why frame it so negatively? You could as well say "people saw that Apple was ripe for disruption".

Post by axaxs » Thu, Apr 15, 2021, 4:59 PM UTC

r-bar wrote: post #182

axaxs wrote: post #119

Earlier quoted context omitted.

I'm just an observer of forums and whatnot, and not Indian, but have a couple guesses. 1 - People buying a handful of phones and comparing them, then returning all but the one they decide to keep. 2 - Semi related, one of the ten thousand phone comparison Youtuber channels.

I think #1 is a signal of a failure in the online retail space. As a customer other than reading the (often gamed) reviews on amazon and watching youtube reviewers how do you know what to buy? Buying a bunch of options and returning them starts to look like a legitimate strategy. For some products (for me it tends to be laptops) you really do not know if you like it until you have your hands on the physical product.