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Google reminds users to "Call Dad", makes users angry

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Re: Google reminds users to "Call Dad", makes users angry

#91

My father recently died and while things like these may trigger some slight pain, that's just life. You have to get the fuck over it. It's never worth accommodating the easily offended, especially on the Internet.

It's the difference between seeing something that annoys you and moving on and having something that someone else stuck into your reminder list that you can't delete. No one is complaining about Google's fathers day doodle, people are complaining that Google put in reminders they don't want into a space they view as theirs and there's no way to get rid of them. I'm glad you presumably had a good relationship with you…

> Google put in reminders (...) there's no way to get rid of them.

Not making a point but one way to not see the doodles is to use a custom background. It makes the Google logo plain.

Re: Google reminds users to "Call Dad", makes users angry

#93
A technical question, if I might:

Anyone in here that knows how these reminders where targeted? I didn't check GMail yesterday, so I've no clue if they would've been shown to me. And frankly, it would've been the wrong date.

Looking at the mess that is [1], was this rolled out to US people only? Using geoip or information from user profiles? Because I cannot imagine that a global reminder would've made much sense, ignoring the current discussion if it was a bad thing in general.

1: https://secure.wikimedia.org/wikipedia/en/wiki/Father%27s_Da...

Re: Google reminds users to "Call Dad", makes users angry

#95

I was just talking with my mom about this this morning. My father passed away about a year and a half ago. I still very much miss him. I really hate to be That Guy that complains about the little things that are supposed to brighten our day. Particularly because I work for Google and have at various other times been the guy implementing these little things that then get complained about. I wouldn't want to see Google…

This reminds me of when Facebook reminded you to reconnect with friends, some dead. Glad they removed that feature. -1 to Google for this idea, but I wouldn't open a ticket or get enraged about it.

I've used FB's reconnect and "people you may know", among other features and on other sites, to great success. But it was the one time that FB reminded me to reconnect with a friend close to the anniversary of his passing that is what I think of when I think of those types of features.

Facebook, Google, etc. don't just know if someone has passed away, if a parent or both parents were abusive or at all a part of your life for whatever reason, or even something like if you broke up with someone else the night before. It's hard to get angry about a feature that otherwise works out well because those services don't have that information.

The only thing I can get angry about is the way these services handle requests to close/memorialize accounts. The aforementioned friend FB suggested I reconnect with was one that had an extensive online identity, but his family for whatever reason hasn't done anything (if they even know about all of the accounts). So I've sent notice to FB, LinkedIn and more to try to close or at least freeze the account. Most of them haven't paid attention to non-family requests so far. Doesn't matter that I am connected to him on all the social sites, have all his then-contact/personal information and death notices, and sent from the email address on a domain he linked to on his website (which is in these profiles). There has got to be a better way to handle this problem :(

Re: Google reminds users to "Call Dad", makes users angry

#96
You know what Google could have done?

They could have shown a message that said "It's Father's Day! Do you want to add a to-do to call your dad or someone you love?" And then you could click "No" or "Yes."

Then it would have been a case of PERMISSION, rather than INVASION.

Emotions matter. With a damaged emotional center in your brain, you cannot make decisions as simple as "which shoes should I put on" -- and thus became utterly paralyzed. To deny that emotions matter is not only inhumane, but extremely illogical in light of all the research that proves otherwise.

And a sense of control is one of the most important feelings in the world. Research has shown that removal of the feeling of control actually causes elderly & sick people to DIE much, much faster and more often. Even in things as significant as being the own caretaker of the plants in their room, or choosing the date & time a student volunteer visits them. And if you give the nursing patients control, and then take it away, they die at a higher rate even than those who never had control to begin with.

Over & over, studies have shown that emotions have great primacy in human life (and power over the so-called logic!).

Google runs roughshod over emotions constantly, and the one of control most egregiously. This is just yet another example. All they had to do was to make it a CHOICE -- and expand "dad" to "someone you love," and they could have avoided hurting people and all this negative PR.

Another aspect of emotions is that people treat everything -- software, computers, animals, other inanimate objects -- as if they have personalities & are alive. That's what we're wired to do: to interact with beings. And so people will hold grudges against faceless companies and even tools.

And yes, it is wrong, if you think that hurting people unnecessarily by being an antisocial oaf is wrong -- when you could, by investing just a little bit of effort, and by respecting SCIENCE, do a vastly superior job.

Re: Google reminds users to "Call Dad", makes users angry

#98
post #21

My father recently died and while things like these may trigger some slight pain, that's just life. You have to get the fuck over it. It's never worth accommodating the easily offended, especially on the Internet.

I hate labeling people as "easily offended", but to complain about something like this seems excessive. If your father died would you presume to insist that your mother take down all his photos?

I guess if his mother entered his room without asking and hung up pictures of his dead father, most people would think that the mother was a bit inconsiderate. Of course, some people would claim that his room was not a personal space, and the house was owned and controlled by the mother anyway.

Re: Google reminds users to "Call Dad", makes users angry

#100
post #87
post #84

Earlier quoted context omitted.

It's pretty clear that Google doesn't know your father or your family situation, so their little reminder is a lot different that Bob Barker actually showing up at your house. Also, I don't get this assumption that your GMail is your own personal space. There are ads on every single page, and Google has a long history of sending out blanketed messages (e.g. new Labs features).

> It's pretty clear that Google doesn't know your father > or your family situation, so their little reminder is > a lot different that Bob Barker actually showing up at > your house. Bob Barker showing up on your doorstep does not imply that he knows anything about you personally, other than that your dog isn't spayed. Google doesn't necessarily know anything about you personally, other than the fact that you have (…

You're being extremely inconsistent here. "Public space" is not the opposite of "personal space." I'm saying that your Gmail page is not personal, because Google has always placed advertisements and other messages on it. It is unreasonable to single out this Father's Day reminder and claim that you didn't expect mass messages to be placed on your Gmail.

Your newspaper analogy is the most inconsistent yet. Of course you own your copy of a newspaper, and of course there are ads. But a newspaper is not your "personal space," and in fact, I'm sure most newspapers had Father's Day ads.

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