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What defines a great company culture?

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Re: What defines a great company culture?

#31
post #28

You hire the right people and they make the culture. Culture is NOT enforced. It is simply the reflection of you as a good or bad hire-er.

Its a bit of a chicken/egg situation. The right people to hire are the people that meets your requirements. Some of the requirements would be what their cultural beliefs and behaviours. So the cultured is enforced by enforcing the right type of people you hire. It is a vicious circle.

Re: What defines a great company culture?

#32
> Amazon's most memorable value was "ruthlessly escalate." This removed any question about how decisions would be made. It encouraged a culture where people would debate strongly held ideas, knowing the solution to disagreements was to bump it up to the next level of management.

"Ruthless" anywhere in your value system is terrible, unless you are the military, or your mission statement is to "fight" something like cancer or child hunger. Second, management never knows how to solve a problem better, they just pick one and go with it. Third, a culture where everyone is always asking their boss to solve their problems? Yikes.

Re: What defines a great company culture?

#33

I find this thread kind of confusing, it basically seems to say the culture itself doesn't matter. What matters is that it is strongly held. Which means top down, ritualized and vigorously defended against any attempts at change.

The major takeaway for me is that with a strongly held culture, everyone in the company is playing the game by the same rules, making it clear how to succeed, how to fail, and as such, how to conduct business. It's also clear whether or not you would enjoy working there -- there's no finding the right team or department with its own culture if everyone has the same culture there.

Of course, he doesn't explore whether or not the benefits of this are worth the disadvantages, and there's plenty of room for argument either way, especially with large organizations.

Re: What defines a great company culture?

#34
post #20

The thing I've seen, read and heard for years is "agency". Buzzword, but "having some ability to affect outcomes", so whether "I've moved the photocopier because people couldn't get to it where it was" or "I've moved the marketing team because they needed X" - as long as people feel they can make a difference, are listened to and their skills are used - they're more likely to be happy. And this, presumably mean "grea…

But what you are allowed to do needs to be limited. That photocopier might be in a bad spot, but that is the only place where we have have enough power to run it. Marketing needs X, but they are by Y instead because I want them to be forced to interact with Y (at least when getting coffee), a team they would otherwise ignore to our eventual failure. Or worse the person I caught trying to use GPL-3 code in our proprietary code base.

Agency is good, but only if people understand where they have agency and make changes in those areas and leave the others to someone else.

Re: What defines a great company culture?

#38

I find this thread kind of confusing, it basically seems to say the culture itself doesn't matter. What matters is that it is strongly held. Which means top down, ritualized and vigorously defended against any attempts at change.

Yeah, it seems to me the same. I dont see that as massive positive.

Re: What defines a great company culture?

#39

I find this thread kind of confusing, it basically seems to say the culture itself doesn't matter. What matters is that it is strongly held. Which means top down, ritualized and vigorously defended against any attempts at change.

The message is that consistency matters and that strong leadership can produce good results in the right circumstances. Top-down isn't necessarily a bad thing. And what are the alternatives? No consistency throughout the company would mean that there wouldn't be any company culture to speak of. And if your processes aren't (ultimately) top-down, then what's the company leadership actually for?

It seems to me that it will prevent adaptation to changes.

Re: What defines a great company culture?

#40
post #28

You hire the right people and they make the culture. Culture is NOT enforced. It is simply the reflection of you as a good or bad hire-er.

Sort of. However you need to be careful about unexpected consequences.

The vast majority of programmers are male, so if you only hire the best you might go a long time without hiring any females, thus developing a male-only culture. I've been told the worst case of this is one female the rest males, as the one female encourages that bad parts of male only culture to ensure that she is always the most powerful female in the room (because she is the only one). None of this needs to be true, but when you only have 3 males total you need to ensure that you are not developing female hostile culture by accident. Once you have a few females around they can moderate the male only culture, but going from 1 to a few is hard because the great females you want to hire will check your culture and not even apply thus locking you out of that market.

I used females, but there are plenty of other minorities. If the subject was nurses you would reverse the minorities, some of their cultures are male hostile.

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