> When you try to coerce a group, you have no knowledge of the actual impact your rule actually has on anyone. And because you're not in the loop, it takes a great deal longer to change your rules.
> This ends up hurting more people than you help.
These 2 assertions seem to be at odds. If you can't see the impact of coercing a group to help, how did you make the determination that it hurts more people than it helps?
If your objection is moral, then the coercion is the issue and it doesn't matter if society benefits (by whatever metric one uses, e.g. "wellbeing"). If it _can_ be demonstrated that compelling Uber drivers to pick up passengers with disabilities benefits those passengers more than it hurts the drivers, would that change your mind? Or do you believe there's no possible way for compelling those drivers to be more beneficial than detrimental at a societal level?