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Ubiquiti starts serving ads in their management interface

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Re: Ubiquiti starts serving ads in their management interface

#4

Post by andremedeiros »

umeshunni wrote: post #3

Misleading tweet. This looks more like them promoting an update to their own product than them "serving ads".

How is it misleading? Can you explain to me what the difference between "promoting an update to their own product" and an ad?

This is an ad, pure and simple. They're pushing a product they know I don't own with a clear call to action, and without a way for me to remove it or disable it.

Re: Ubiquiti starts serving ads in their management interface

#6

Post by andremedeiros »

exabrial wrote: post #5

I'm willing to pay for major updates that include new features, even on a per-device basis. I'm not willing to pay for things I already bought that don't work correctly (bug fixes). This ad-supported model isn't needed or wanted.

Agreed. It's not like their hardware is cheap or subsidized either, like the Cloud Key, which is a tiny device that acts as a proxy and has some cache storage for firmware updates that costs upwards of $100 here.

Re: Ubiquiti starts serving ads in their management interface

#7

Post by madjam002 »

burke wrote: post #2

I’m even more astonished by the dismissive, misspelled, and incorrect support response. * telling the customer they’re wrong... * incorrectly... * and with multiple typos. Yes, very cool.

The customer service response is deplorable, makes me think twice about purchasing any more Ubiquiti gear.

Re: Ubiquiti starts serving ads in their management interface

#8

Post by errantmind »

One of the reasons I have used Ubiquiti over the last few years is their product quality over other networking hardware. The inclusion of ads leads me to revisit those assumptions before my next purchase.

Ads, even if self-promotion, are a bellwether for a company being desperate or greedy, neither of which bodes well for their long-term product quality, usually because it indicates sales people are making the decisions. They also often lead to a slippery slope of increasing user data collection

Re: Ubiquiti starts serving ads in their management interface

#9

Post by andremedeiros »

errantmind wrote: post #8

One of the reasons I have used Ubiquiti over the last few years is their product quality over other networking hardware. The inclusion of ads leads me to revisit those assumptions before my next purchase. Ads, even if self-promotion, are a bellwether for a company being desperate or greedy, neither of which bodes well for their long-term product quality, usually because it indicates sales people are making the decisi…

The funny thing is that I have a UDMP on the way, because one of my APs died and I figured it was time to upgrade the network a bit, but now I'm refusing delivery and sending it back for a full refund.
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