51–60 of 90 posts
Earlier quoted context omitted.
We use(d) Netlify for the frontend. I agree, our mistake was believing Netlify could be used for more than toy websites and took care of backup plans for us. Clearly they do not.
I do believe you to be trolling now by saying that. If not, congrats on the valuable lesson!
Netlify CEO here. I'll try to answer the questions from the thread so far: Some of our customers are affected by an outage of Googles Load Balancer. These customers are not taking advantage of our DNS management, or they are not using a DNS provider that supports CNAME flattening and are using their root domain name for their website (ie, no www prefix). While we don't recommend the setup, we do provide a single IP a…
Earlier quoted context omitted.
We're in the same boat, and when Netlify blames an "upstream provider", what I hear is that they don't have a backup plan. They're giving us plenty of time to research alternatives while our site is down though.
Based on the comment from bobfunk, it seems they do have a backup plan but not all customers use a configuration which takes advantage of it.
Netlify CEO here. I'll try to answer the questions from the thread so far: Some of our customers are affected by an outage of Googles Load Balancer. These customers are not taking advantage of our DNS management, or they are not using a DNS provider that supports CNAME flattening and are using their root domain name for their website (ie, no www prefix). While we don't recommend the setup, we do provide a single IP a…
You're right. I'm using Cloudflare's DNS. I trust them more than I trust Netlify and that's just a function of their size vs Netlify's size. This response needed better wording.
Netlify CEO here. I'll try to answer the questions from the thread so far: Some of our customers are affected by an outage of Googles Load Balancer. These customers are not taking advantage of our DNS management, or they are not using a DNS provider that supports CNAME flattening and are using their root domain name for their website (ie, no www prefix). While we don't recommend the setup, we do provide a single IP a…
"These customers are not taking advantage of our DNS management" You're right. I'm using Cloudflare's DNS. I trust them more than I trust Netlify and that's just a function of their size vs Netlify's size. This response needed better wording.
Earlier quoted context omitted.
I do believe you to be trolling now by saying that. If not, congrats on the valuable lesson!
Not trolling, just very frustrated. But yes a valuable lesson.
Netlify CEO here. I'll try to answer the questions from the thread so far: Some of our customers are affected by an outage of Googles Load Balancer. These customers are not taking advantage of our DNS management, or they are not using a DNS provider that supports CNAME flattening and are using their root domain name for their website (ie, no www prefix). While we don't recommend the setup, we do provide a single IP a…
Earlier quoted context omitted.
Based on the comment from bobfunk, it seems they do have a backup plan but not all customers use a configuration which takes advantage of it.
A backup plan that does not service apex domains is not really a backup plan.
Update on the Netlify Status page [0] -- TLDR anyone experiencing this issue should point their apex domain to 75.2.60.5 --- Full announcement: Our team have created a new load balancer instance which is not associated with the upstream provider who is currently experiencing issues. Please update A record values for your site(s) bare domain to 75.2.60.5 to mitigate against this outage. --- Their documentation page [1…