Live data from Hacker News

MacBook Owners' Butterfly Keyboard Lawsuit Gets Class Action Certification

macrumors.com

141–150 of 164 posts

Re: MacBook Owners' Butterfly Keyboard Lawsuit Gets Class Action Certification

#141
post #18

I actually blame Johnny Ive for this clusterf*ck. Ive famously pursued a crusade for thinness. It's said that design is the art of compromise. Well, Ive took a no compromises approach to thinness and it showed. Look no further than the 12" Macbook. One port (also needed for power), lower power CPU and (I believe?) the start of the dreaded butterfly keyboard. IIRC the butterfly keyboard's raison d'etre was to shave ha…

complain as much as you like, and you may be mostly correct. But you overlooked one absolutely brilliant piece of Apple technology: the ipod nano 7. (insert hysterical laughter). Make fun if you want, it's obsolete, only 16gb, poor battery, old bluetooth etc. You are right, but i challenge anyone to show me anything comparable, with such a good touchscreen, that is slim enough that you don't feel it in your pocket .…

The 6th Gen was the best! Super small, built in clip.

Re: MacBook Owners' Butterfly Keyboard Lawsuit Gets Class Action Certification

#142
post #27

Earlier quoted context omitted.

YMMV. My 12" retina MacBook was perhaps my favorite machine I've owned. I have a M1 Air now, I like it as well. There are some pros and cons to both. I do still miss the smaller form factor.

Same here. I've got the M1 Air and while it's good, it's definitely bigger and heavier than the 12-inch, which is a bit of an inconvenience once you're used to the former. It's a sad coincidence they decided to discontinue it before their M1 CPU was ready because the M1 would've been right at home in the power & thermal envelope of the 12-inch Macbook.

I hope there will be a 12-inch Macbook successor at some point.

The 13 inch Air is too big. But I suspect we're going to see chassis redesigns for everything given the new thermal windows, so maybe that will be the opportunity.

Re: MacBook Owners' Butterfly Keyboard Lawsuit Gets Class Action Certification

#143

Earlier quoted context omitted.

I don't believe the Air got rid of the Touch Bar -- it never had it. It was only on the Pro. What's so "Pro" about replacing the useful function keys (including the escape key) with a bar that does nothing but pick emojis is beyond me. I strongly dislike the Touch Bar. I'm typing this on a 2019 MacBook Pro whose Touch Bar died yesterday, leaving me with no escape key, no volume buttons, no keyboard brightness buttons…

Just yesterday I finally found out why Word on the Mac kept selecting text while I was typing! After weeks of thinking the touchpad was ultra sensitive, I figured out that my finger hovers over F8 when I type the letter 'y'. F8 activates Extend Mode in Word, so my typing got captured to expand my selection to the next occurrence of each letter. I never felt myself touch the key at all.

That brings back memories! I kept accidentally playing/pausing music with this stupid Touch Bar. I worked around the problem by removing most buttons and keeping the right side of the Touch Bar empty.

The physical keyboard eventually became totally unusable so I now use an external keyboard 100% of the time, which solves the problem once and for all. Thanks Apple!

Re: MacBook Owners' Butterfly Keyboard Lawsuit Gets Class Action Certification

#144
post #27

Earlier quoted context omitted.

YMMV. My 12" retina MacBook was perhaps my favorite machine I've owned. I have a M1 Air now, I like it as well. There are some pros and cons to both. I do still miss the smaller form factor.

I agree — the 12" is still Apple's best ever form factor. I even considered buying another one as the line was winding down. (Though was glad I didn't after the M1 came out.) But to be fair, the comment you're replying to is talking specifically about the 12" MacBook's keyboard, which is indeed awful. I'm typing on one right now, and even after years on the thing, it's a perpetual reminder of how they're slower to ty…

Agreed. The small form factor is amazing, but ultimately the keyboard will always be awful.

Re: MacBook Owners' Butterfly Keyboard Lawsuit Gets Class Action Certification

#145
post #136

Super anecdotal comment here, but my down arrow key on my Macbook Air M1 2020 was recently sticking. No spills. Removed it, found nothing, and tried to put it back, but now I've cracked the key. Off to the Apple Genius bar I go. I've had it for nearly 4 months now. Hopefully this is just a one off.

Not sure about the new ones, but the old butterfly key caps were really thin and brittle plastic. And unlike other laptops they were attached with hooks and clips, which makes it hard to remove the cap without snapping the flimsy hook. It's just cheaply made. Compared to something like my t480s, I've been pounding on it for a few years now and no issues whatsoever, I can spill a drink, it's full of crumbs and dust, b…

I agree with you. I took it out carefully, and noted the pins, but it cracked from the edge in when I tried to put it back!

I still have so many old keyboards, and a Lenovo laptop and a 2013 Macbook Pro. None of them have ever had a "sticky" key or cracked. 4 months in is too quick to have keyboard problems.

Re: MacBook Owners' Butterfly Keyboard Lawsuit Gets Class Action Certification

#146

It's the worst typing experience I've had to date https://datacrayon.com/posts/tools/misc/macbook-butterfly-ke...

I'm one of the rare weirdos who really likes the feel of the butterfly keyboard. I love the snappy, tappy reaction. The new "magic" keyboards feel mushy in comparison. BUT… my 2016 MBP is on its third keyboard, and seems ready for a fourth. AND… for four years I've been wondering if my typing has been getting progressively worse worse; a couple weeks ago I picked up an M1 Air as a kind of stopgap while waiting for th…

I liked the infamous butterfly keyboard more. I could type much faster on it, and it felt more solid, but almost everyone I know had an issue with them.

Re: MacBook Owners' Butterfly Keyboard Lawsuit Gets Class Action Certification

#147
post #45

Both my work macbook pro and my personal macbook air have keyboard issues. My personal skips or double hits the letter “e”, which has been a nightmare because I’ve been writing a book the whole time. My work laptop is worse, the command key doesn’t work most of the time. Sometimes I try to copy something, I’ll hit command-c and instead it’ll overwrite my selection with “c”. So I try to undo and hit command-z, so it’l…

I noticed that on the 12” macbook when it started to get warm. If the keyboard was cool it never happened. But once it was under load keys started getting all janky.

I have that on my MBP 16".

If I'm coding with an external screen connected (always hot, regardless of activity), and doing anything that requires the CPU (that never fails to bring the temperature tup massively and the fans to come on all the way up) I will make too many mistakes. Missing letters, things I need to press harder or for longer, etc. It's a massive pain.

Works fine when the keyboard is cool though.

Re: MacBook Owners' Butterfly Keyboard Lawsuit Gets Class Action Certification

#148
post #25

Earlier quoted context omitted.

I recently had the choice between a macbook pro and a dell xps. Saw the dell xps had HDMI, USB-C _and_ USB-A and was sold. Its nice to be able to bring my laptop in to a meeting room and just be able to plug in the hdmi cable without needing an adapter. Its also really nice to be able to use all my usb c accessories but without having to go usb C only. And its not noticeably thicker than the macbook either. I can und…

I use to have the same thought process as you: instantly sold on devices with native hdmi, usb a & usb c. By that metric xps beats macbook. Recently I tried to convert to a windows laptop from my 16 inch mbp. Upon switching I was constantly annoyed by the fan noise & using my pinkie to press the 'control' key opposed to macbook thumb on 'command' key. The point is, I realized native port selection was not a metric to…

> Recently I tried to convert to a windows laptop from my 16 inch mbp. Upon switching I was constantly annoyed by the fan noise

Jesus, how loud was the Windows laptop? I just sold my 16" MBP for an M1 Air almost entirely because the fan noise on the 16" was unbearable.

Re: MacBook Owners' Butterfly Keyboard Lawsuit Gets Class Action Certification

#149
This is one of the few times someone has lied directly to my face, and I will always remember it.

The issue was plastered all over the internet with people even writing apps to solve the issue by disabling key-repeat etc.

I go into the store and say "my MacBook is doing the double key press thing, same issue everyone's talking about online", and the guy says to me "oh we are not aware of this". I should have done a Google search to show him all the posts in retrospect.

It was such blatant bullshit. They repaired my MacBook under warranty, but just useless lying to customers.

Re: MacBook Owners' Butterfly Keyboard Lawsuit Gets Class Action Certification

#150
post #45

Both my work macbook pro and my personal macbook air have keyboard issues. My personal skips or double hits the letter “e”, which has been a nightmare because I’ve been writing a book the whole time. My work laptop is worse, the command key doesn’t work most of the time. Sometimes I try to copy something, I’ll hit command-c and instead it’ll overwrite my selection with “c”. So I try to undo and hit command-z, so it’l…

Apple has very specific instructions on their website as to how to use an air duster to clean the keyboard: https://support.apple.com/en-us/HT205662 It works. Fixed my 'e' key, fixed my spacebar, fixed all of them. You have to hold it at weird angles but it works.

Which doesn't do much...most of the time the fragile hinges are broken which is why Apple introduced the repair program shortly after
Post reply on HN