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MacBook Owners' Butterfly Keyboard Lawsuit Gets Class Action Certification

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Re: MacBook Owners' Butterfly Keyboard Lawsuit Gets Class Action Certification

#71
post #63

Am I the only one who thinks that no travel + tactile feedback actually sound like two highly desirable properties for a keyboard? Whenever I use someone else's butterfly keyboard I'm impressed and a bit jealous, but as I've never used one for long, I can't say whether it's really an improvement.

I'm favorable to keyboards with minimal key travel, and the MBP with its butterfly keys- initially- was amazing. The problem is that after just a few months of regular use some keys started double-activating, or some keys require extra force to activate. And due to the nature of the keys, they were difficult to clean free of regular dust/grime.

Re: MacBook Owners' Butterfly Keyboard Lawsuit Gets Class Action Certification

#72
post #63

Am I the only one who thinks that no travel + tactile feedback actually sound like two highly desirable properties for a keyboard? Whenever I use someone else's butterfly keyboard I'm impressed and a bit jealous, but as I've never used one for long, I can't say whether it's really an improvement.

I think if it had a really crisp click and actually worked people would like it. I certainly would. The amount of travel is pretty irrelevant if you get solid feedback.

Re: MacBook Owners' Butterfly Keyboard Lawsuit Gets Class Action Certification

#73
post #18

I actually blame Johnny Ive for this clusterf*ck. Ive famously pursued a crusade for thinness. It's said that design is the art of compromise. Well, Ive took a no compromises approach to thinness and it showed. Look no further than the 12" Macbook. One port (also needed for power), lower power CPU and (I believe?) the start of the dreaded butterfly keyboard. IIRC the butterfly keyboard's raison d'etre was to shave ha…

FWIW, I enjoy the touch bar. I have a few custom keys, one which runs a script that finds my airpods, connects, turns on eq (boom), starts spotify, sets volume my normal level, hits play. I do hate it when the touchbar crashes and requires a reboot, but I've gotten so much milage out of my script keys that I'd rather keep it.

Please don't say that publicly, you might give Apple ideas to bring it back. F*ck touch bar.

Re: MacBook Owners' Butterfly Keyboard Lawsuit Gets Class Action Certification

#74

It's the worst typing experience I've had to date https://datacrayon.com/posts/tools/misc/macbook-butterfly-ke...

I'm one of the rare weirdos who really likes the feel of the butterfly keyboard. I love the snappy, tappy reaction. The new "magic" keyboards feel mushy in comparison. BUT… my 2016 MBP is on its third keyboard, and seems ready for a fourth. AND… for four years I've been wondering if my typing has been getting progressively worse worse; a couple weeks ago I picked up an M1 Air as a kind of stopgap while waiting for th…

Another weirdo here I guess. I love the stability and the positive clickiness. I'm pretty picky with my keyboards otherwise preferring tactile mechanical switches. Surprised not see more love for butterflies here.

I haven't had those reliability issues, but 90% of the time work with an external keyboard and I clean my equipment more often than most.

Re: MacBook Owners' Butterfly Keyboard Lawsuit Gets Class Action Certification

#75
post #18

I actually blame Johnny Ive for this clusterf*ck. Ive famously pursued a crusade for thinness. It's said that design is the art of compromise. Well, Ive took a no compromises approach to thinness and it showed. Look no further than the 12" Macbook. One port (also needed for power), lower power CPU and (I believe?) the start of the dreaded butterfly keyboard. IIRC the butterfly keyboard's raison d'etre was to shave ha…

complain as much as you like, and you may be mostly correct. But you overlooked one absolutely brilliant piece of Apple technology: the ipod nano 7. (insert hysterical laughter). Make fun if you want, it's obsolete, only 16gb, poor battery, old bluetooth etc. You are right, but i challenge anyone to show me anything comparable, with such a good touchscreen, that is slim enough that you don't feel it in your pocket .…

What do you need pockets for? Did you forget the 3rd gen iPod Shuffle?

Re: MacBook Owners' Butterfly Keyboard Lawsuit Gets Class Action Certification

#76
post #63

Am I the only one who thinks that no travel + tactile feedback actually sound like two highly desirable properties for a keyboard? Whenever I use someone else's butterfly keyboard I'm impressed and a bit jealous, but as I've never used one for long, I can't say whether it's really an improvement.

I think if it had a really crisp click and actually worked people would like it. I certainly would. The amount of travel is pretty irrelevant if you get solid feedback.

Yeah, the ultra-thin keyboard would have been fine for me if it stayed crisp and clicky for the lifespan of the laptop. It could just barely deliver a small fraction of that.

The butterfly keyboard implementation was just too fragile, for one. Keyboards need to be able to take a beating.

Re: MacBook Owners' Butterfly Keyboard Lawsuit Gets Class Action Certification

#77

Earlier quoted context omitted.

I recently had the choice between a macbook pro and a dell xps. Saw the dell xps had HDMI, USB-C _and_ USB-A and was sold. Its nice to be able to bring my laptop in to a meeting room and just be able to plug in the hdmi cable without needing an adapter. Its also really nice to be able to use all my usb c accessories but without having to go usb C only. And its not noticeably thicker than the macbook either. I can und…

My XPS 9550 had two batteries swell and the 2nd time it broke my upper case and trackpad. I replaced the case, trackpad, and keyboard, but Dell won't sell me a battery and their batteries have DRM so you can't use a 3rd party unit. My top of the line, i7, 32gb ram, 2gb gpu, 1tb nvme drive laptop is now no better than a paperweight. When plugged into shore power you can't get max CPU or GPU power and it's an annoying…

Dell won't sell me a battery and their batteries have DRM so you can't use a 3rd party unit

Dell is horrible for this type of stuff. Had to retire a server early because of this type of policy. I wouldn't recommend them at all.

Re: MacBook Owners' Butterfly Keyboard Lawsuit Gets Class Action Certification

#78
post #63

Am I the only one who thinks that no travel + tactile feedback actually sound like two highly desirable properties for a keyboard? Whenever I use someone else's butterfly keyboard I'm impressed and a bit jealous, but as I've never used one for long, I can't say whether it's really an improvement.

No travel gets you the Atari 400 keyboard and that just hurts your hands.

Re: MacBook Owners' Butterfly Keyboard Lawsuit Gets Class Action Certification

#79
post #18

I actually blame Johnny Ive for this clusterf*ck. Ive famously pursued a crusade for thinness. It's said that design is the art of compromise. Well, Ive took a no compromises approach to thinness and it showed. Look no further than the 12" Macbook. One port (also needed for power), lower power CPU and (I believe?) the start of the dreaded butterfly keyboard. IIRC the butterfly keyboard's raison d'etre was to shave ha…

I don't believe the Air got rid of the Touch Bar -- it never had it. It was only on the Pro. What's so "Pro" about replacing the useful function keys (including the escape key) with a bar that does nothing but pick emojis is beyond me. I strongly dislike the Touch Bar. I'm typing this on a 2019 MacBook Pro whose Touch Bar died yesterday, leaving me with no escape key, no volume buttons, no keyboard brightness buttons…

My MBP has a tactile escape key. A much needed improvement over the full touch bar.

Re: MacBook Owners' Butterfly Keyboard Lawsuit Gets Class Action Certification

#80
post #9

Keyboards shouldn't fail as often as the butterfly keyboards did (and the fact that the most commonly used letters tended to fail first points rather to a wear issue than just breadcrumbs), but most of all, it shouldn't take more than $100 to exchange a failed keyboard. But with the "repair" costs charged for the laptops, they become a write-off basically as soon as they fail out of warranty.

Apple extended no-questions-asked replacement for butterfly keyboards for something like four years after sale. Don't recall if they refunded replacements before they put that policy in place though. Mostly mentioning this in case someone is sitting on an out-of-warranty MacBook with a failed keyboard. My left command key quitting on one of those MBPs brought me right up to the edge of bailing on the whole ecosystem;…

Don't recall if they refunded replacements before they put that policy in place though.

From Apple https://support.apple.com/keyboard-service-program-for-mac-n...

If you believe your Mac notebook was affected by this issue, and you paid to have your keyboard repaired, you can contact Apple about a refund. https://getsupport.apple.com/?caller=erep&PRKEYS=PF2&categor...

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