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Intercom pricing[1] shows 5 seats for $119 - am I missing something in their pricing page ? If not Chatwoot seems expensive at $99/user/month ? [1] : https://www.intercom.com/pricing
$99/user/month is targetted at large enterprises requiring enterprise support.
Intercom pricing[1] shows 5 seats for $119 - am I missing something in their pricing page ? If not Chatwoot seems expensive at $99/user/month ? [1] : https://www.intercom.com/pricing
Our community edition which is available with MIT license and is free for use should cover the starter plans in Intercom. $99/user/month is targetted at large enterprises requiring enterprise support.
Since you are an open core business, how do you plan to deal with the situation where the community contributes features that are already in the proprietary enterprise version?
Congrats! As a small bootstrapped startup I could see us switching from the company we currently use to something like this.
Since you are an open core business, how do you plan to deal with the situation where the community contributes features that are already in the proprietary enterprise version?
Having said that, we want to reduce such kind of conflicts happening in the community. So we would try to limit an entire module under EE License rather a part of it.
MIT license. Easy to copy and host cheaper. Curious how long this will work before you change it.
I have grown cynical over the years with these kinds of open source challengers as it seems to be a playbook these days to bait and switch, going from a) freely license a competitor to b) build a large user base to c) switch license to consolidate power over the software, make money and slowly kill it.
Of course what's once open source will always stay that way, but if you're large enough when you branch, your engineering resources alone might be enough to turn people off the OSS fork.