21–30 of 112 posts
No phone support though? That’s why we have to use zendesk...
We want to make the software simple and easy to use. Setting up Asterisk and using it with Chatwoot was too much to handle. So we deferred that work for now. We will come back to it later.
Earlier quoted context omitted.
Yes, we already integrate with Rasa.ai and Dialogflow. You can start the conversation with DialogFlow and pass it off to the agent. You can see a demo here https://www.chatwoot.com/features/chatbots and a setup guide with a sample code here https://github.com/chatwoot/dialogflow-agent-bot-demo
Amazing! You have a customer at CareDash. Feel free to reach out to me if you want any feedback as we will start implementing this shortly. rcarlton@caredash.com
Congratulations! Love chatwoot, and have been recommending it to others too. If I may, what's your take on Cloudflare's upcoming DurableObjects for Workers [0] and the possibilities that entails for chat-applications like these? > ...license fee of $99 per user per month for features like customisable dashboards, SLA Management, Agent scheduling software, IP blocklisting etc which are suited for large enterprises. I…
Product looks awesome! So for my understanding - to add email channel you have to forward an email to single monitored inbox, correct? What email protocols do you support?
It support ingresses for Mailgun, Mandrill, Postmark, and SendGrid. You can also handle inbound mails directly via the Exim, Postfix, and Qmail ingresses
ref: https://guides.rubyonrails.org/action_mailbox_basics.html
Congratulations! Love chatwoot, and have been recommending it to others too. If I may, what's your take on Cloudflare's upcoming DurableObjects for Workers [0] and the possibilities that entails for chat-applications like these? > ...license fee of $99 per user per month for features like customisable dashboards, SLA Management, Agent scheduling software, IP blocklisting etc which are suited for large enterprises. I…
It seems interesting. We have not had time yet to deep dive.
> I wanted to know if there are there any other models other than GitLab's that YC recommends to its startups?
We have not seen any trend emerging other than open-core so far.
> Also, curious why for-profit F/OSS startups would leave up a "sponsor" button on their GitHub. :D
Some one wants to support us without taking subscription plans is a great reason to have it.
> Tangential: Was this the startup that failed [2]? If so, it would be interesting to read your views on it since it looks like except the co-founder that blogged about the failure, the rest of the original founding team is back building chatwoot?
I think you might have misunderstood, op was mentioning another startup, not Chatwoot.
You can read our story here. https://www.chatwoot.com/blog/building-in-the-open
> Off-topic: If you are okay, can you reveal if you've raised funds from Indian Angles (many particularly active in the SaaS scene [3]) and what has been your experience so far? And a set of recommendations, if any, for other Indian F/OSS SaaS upstarts? May be you should blog about it?
We will definitely write about it soon.
If not Chatwoot seems expensive at $99/user/month ?