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Show HN: Attract more customers by highlighting why people trust you

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Re: Show HN: Attract more customers by highlighting why people trust you

#21

Post by sharath39 »

pedalpete wrote: post #18
amelius wrote: post #15

Earlier quoted context omitted.

Also, you can't just pull tweets from the web and show them as testimonials. You will need to ask the sender for permission. (I would personally hate it if my tweets were pulled out of context and used like this for commercial purposes, without my consent.)

But does Shoutout ask the OP for permission to display the tweet? I've never heard this "you can't just pull tweets from the web.." twitter provides the embed capability, and doesn't mention anything in their terms (from what I can find) about asking for OP permission. This strikes me as something that took longer to build as a service, than it would take an individual to build for their own app.

We don't ask for permissions. We believe in positive-sum game.

Social proof is given in the first place by people to people whose work or service made a positive impression on them.

We focus to showcase that and leave the rest.

Re: Show HN: Attract more customers by highlighting why people trust you

#22

Post by sharath39 »

didgeoridoo wrote: post #17
runako wrote: post #5

Very interesting product, congratulations on the launch! Some initial feedback/suggestions: 1) Raise pricing, especially on the $15 plan. 2) The $50 plan looks like something agencies will pick up for their clients. So get ahead of that and charge more for that. Limit to N walls per domain or something. Then add agency plans that scale by # of domains where walls are posted. Agency plans probably should start at $99…

+1 on raising the Pro price. I’d also reconsider the ability to publish a wall from the Free plan — you can get a hell of a lot of value out of this product with a single wall, and pay nothing in return. Two alternate approaches could be: 1) Give away less value. Generate the wall for a proof of concept, but keep it in draft until payment hits. 2) Get something in return. Badge the free wall with a Shoutout link/logo…

Interesting ideas. Thanks for these. We will look into it and implement accordingly.

Re: Show HN: Attract more customers by highlighting why people trust you

#23

Post by sharath39 »

verdverm wrote: post #20
sharath39 wrote: post #19

Earlier quoted context omitted.

True. Our algorithm decides which ones are the best shoutouts you can use and we suggest it to you.

My hunch is most of society wants trusted and unbiased reviews rather than filtering or manipulation. I doubt there is more money in that direction though

We believe the same. In the age of information overload building credibility on the Internet is tough. That's why we are building Shoutout. It will dig the unbiased positive shoutouts and help creators, startups build credibility.

Re: Show HN: Attract more customers by highlighting why people trust you

#24

Post by TeMPOraL »

sharath39 wrote: post #23
verdverm wrote: post #20

Earlier quoted context omitted.

My hunch is most of society wants trusted and unbiased reviews rather than filtering or manipulation. I doubt there is more money in that direction though

We believe the same. In the age of information overload building credibility on the Internet is tough. That's why we are building Shoutout. It will dig the unbiased positive shoutouts and help creators, startups build credibility.

> It will dig the unbiased positive shoutouts

If you filter for positive shoutouts only, the result becomes strongly biased by definition :).

Re: Show HN: Attract more customers by highlighting why people trust you

#25

Post by motoxpro »

amelius wrote: post #10

So, selective reviews?

Social proof is to give credibility, reviews are to make decisions. This is for social proof. Also, by definition social proof is positive or else it wouldn't be valuable.

It's an easier way to source all of those testimonials that people have on their website and really cool because it shows that people "like me" value the product. If they do their job right, you could have a testimonial that is more valueable than anything you could have sourced yourself because you are surfacing that diamond in the rough. Especially if you a big brand with thousands, or millions, of people tweeting at you.

Cool prooduct, nice work guys.

Re: Show HN: Attract more customers by highlighting why people trust you

#26

Post by sharath39 »

motoxpro wrote: post #25
amelius wrote: post #10

So, selective reviews?

Social proof is to give credibility, reviews are to make decisions. This is for social proof. Also, by definition social proof is positive or else it wouldn't be valuable. It's an easier way to source all of those testimonials that people have on their website and really cool because it shows that people "like me" value the product. If they do their job right, you could have a testimonial that is more valueable than…

Thanks! Couldn't put in a better way.

What you said about social proof is absolutely true! It is the relevancy that helps people make a decision and through credibility it is even easier.

Re: Show HN: Attract more customers by highlighting why people trust you

#27

Post by markdown »

amelius wrote: post #15
markdown wrote: post #8

Am I understanding right that this is just a testimonials feature with the limitation that it only shows tweets? If so, I don't understand why one would pay $15/month for this when you can just embed tweets in any html page or CMS for free.

Also, you can't just pull tweets from the web and show them as testimonials. You will need to ask the sender for permission. (I would personally hate it if my tweets were pulled out of context and used like this for commercial purposes, without my consent.)

I can understand feeling that way, and I would too. But you've signed over to Twitter the right for them to display your tweets in any way they see fit, and they've given everyone else permission to embed your tweets wherever they want (subject to some TOS no doubt).

Re: Show HN: Attract more customers by highlighting why people trust you

#28

Post by smoe »

sharath39 wrote: post #23
verdverm wrote: post #20

Earlier quoted context omitted.

My hunch is most of society wants trusted and unbiased reviews rather than filtering or manipulation. I doubt there is more money in that direction though

We believe the same. In the age of information overload building credibility on the Internet is tough. That's why we are building Shoutout. It will dig the unbiased positive shoutouts and help creators, startups build credibility.

Personally, from a consumer perspective I'm not convinced postive reviews are actually that useful, vetted or nor.

E.g. on Amazon I ended up only ever reading 3 star reviews. Not for their positivity or negativity, but because they often point out some shortcomming of the product that might or might not effect me. Say some audio hardware not supporting some MIDI feature. I might not care about it at all, or it is a dealbreaker. I have made more pruchase decision based on those reviews than positive ones. For the latter what usually lacks is knowledge about the context, the use case they have.

Re: Show HN: Attract more customers by highlighting why people trust you

#30

Post by exolymph »

amelius wrote: post #15
markdown wrote: post #8

Am I understanding right that this is just a testimonials feature with the limitation that it only shows tweets? If so, I don't understand why one would pay $15/month for this when you can just embed tweets in any html page or CMS for free.

Also, you can't just pull tweets from the web and show them as testimonials. You will need to ask the sender for permission. (I would personally hate it if my tweets were pulled out of context and used like this for commercial purposes, without my consent.)

Uh, you absolutely can, unless the account is locked. All the person who tweeted can do is delete the tweet.

You can embed any tweet anywhere you feel like (and actually the embed won't fully disappear when the tweet is deleted, but I digress).

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