Gmail. Using web-based email clients was a nightmare before Gmail. They had limited storage space, and the UX was pretty bad, they were hard to search, etc. You spent all your time figuring out what you wanted to delete, or seeing your emails bounce when people had full inboxes. If you didn't log in for a while, your account would disappear. And then suddenly, you got a GB of storage. For free. No questions asked. An…
Was Gmail really 10x better than Hotmail?
I think people who have addresses there must just use them as throwaways as they don't seem to have much utility. You can be a small email sender with everything right, clean IP, on no block lists, SPF, DKIM, mta-sts. You can have no problems with any other major email provider. You can be signed up to SNDS. And they will just routinely block your IP for no reason and it will not even show up in SNDS and you can't resolve it through the tools they provide to mail senders on SNDS. So you have to go through this stupid process of filling in a support form which gives an automatic reply saying there is nothing to fix and you can't reply. But you do reply and then they fix it until next time.
There is no innovation there. I guess some accountant has determined that paying sweat shop labour to untick an IP every time their brain dead system blocks the same sender with no spam history is cheaper than actually fixing their systems. This is a flashback to 1990s Microsoft where their software was buggy as hell and your support options were power cycling or reinstalling.
They not only put their company name on this mess but offer it on outlook.com which creates an association with the pro email solutions they sell to a massive enterprise market. They should be embarrassed.