This is the other side of the Play-store problem. The other side is the tax. Play store employee can ban your app = destroy your business at any time. The reason can be 'new policy', 'misunderstanding' or something more problematic, such as influence from your competitor to the employee. A 'power to destroy business', should not be a click away from some random employee.
No one forces / forced businesses to rely on apps for their business. Websites do exist and work well, so there are alternatives.