Live data from Hacker News

OVH CEO Octave Klaba apologizes and provides updates about SBG2

ovh.com

1–10 of 38 posts

Re: OVH CEO Octave Klaba apologizes and provides updates about SBG2

#7
post #6

The video was badly prepared. He was talking about datacentre names as if the audience are his own employees and are fully aware of the different buildings. He could at least have some graphics.

As a customer I understood the video perfectly. Those names appear on every invoice and during every order

Re: OVH CEO Octave Klaba apologizes and provides updates about SBG2

#8

The worst thing, in my opinion, is that there has been no communication from OVH directly to their customers. I am impacted and I have not received a single e-mail about the situation even now.

We received a mail. Fortunately we were using the managed database service from ovh and could quickly restore our websites from a backup.

Re: OVH CEO Octave Klaba apologizes and provides updates about SBG2

#9
post #6

The video was badly prepared. He was talking about datacentre names as if the audience are his own employees and are fully aware of the different buildings. He could at least have some graphics.

As a customer I understood the video perfectly. Those names appear on every invoice and during every order

And probably you as a customer are a main target of such video, but the fire was such a high-profile case (I think) that this should be more understandable for general audience.

edit: not sure why I got downvoted (and I don't really care that much), I just think that communication from CEO of big company after such event should be clear for everyone, not only for those directly affected.

Post reply on HN