Whither capitalism? Why are companies not marketing along the lines of: "You can tinker with this. Our product does not treat you like the product." I'd pay a 20% premium or so not to be spied upon and enslaved. "Freedom isn't free. There's a heavy [FLOWERBED] fee."
UK 'Right to repair' law to come in this summer
31–40 of 208 posts
Re: UK 'Right to repair' law to come in this summer
#32When everything is a commodity it's hard to see how this will be useful. When an appliance (fridge, cooker, washing machine) breaks, it's cheaper to replace. I cannot see how repairing a TV will ever be cheaper than just replacing it since they are so cheap brand new. This also applies to smartphones, none of the popular models have replaceable batteries so in the trash they go and they become worthless, even if the…
I repaired a new-ish TV - cost me £30. https://shkspr.mobi/blog/2020/10/replacing-the-motionengine-... If you can find me a new TV at that price, please let me know! Yes, getting in a professional at £X per hour means it is probably not economical to repair a cheap washing machine. But if the parts and manuals are easily available, it suddenly becomes a lot quicker and easier to repair it yourself rather than replace…
Re: UK 'Right to repair' law to come in this summer
#33Only a matter of time before they modify the Law to introduce a catch that makes it practically worthless. A - A classification system that makes defines how "easy" it is to repair something, but necessarily doesn't mean that you or I can repair it at home.It will be "easy" IF you have the right 50,000 GBP tool. B - Modify right to repair as good for the environment rule. There will be an escape clause that says that…
Re: UK 'Right to repair' law to come in this summer
#34I think any right to repair needs to solve 2 problems: 1: Fixing bad hardware (schematics and such) 2: Fixing old/buggy/broken software that renders said hardware useless. Without open kernels, drivers, frameworks your "right to repair" is meaningless. When you install a new camera to iPhone and it complains it's not genuine because the software says so, the right to repair becomes less useful as now Apple holds all…
I think the problem with unofficial repairs right now is where the parts come from. If you buy an iphone camera, where does that camera actually come from. I doubt there is an unoffical iphone camera factory. So those parts only have 2 sources, broken and stolen iphones. What ideally would happen is each part on the iphone has a serial number and is registered with icloud. If a phone gets stolen, you get a message wh…
Re: UK 'Right to repair' law to come in this summer
#35Earlier quoted context omitted.
I think the problem with unofficial repairs right now is where the parts come from. If you buy an iphone camera, where does that camera actually come from. I doubt there is an unoffical iphone camera factory. So those parts only have 2 sources, broken and stolen iphones. What ideally would happen is each part on the iphone has a serial number and is registered with icloud. If a phone gets stolen, you get a message wh…
Would you pay additional 5% for the traceability of the parts? Serial numbers must be stored somewhere. We print now them on the enclosure of the component. Actually be print batch number, individual parts cannot be identified. Putting numbers into silicon wouldn’t make things cheaper.
Re: UK 'Right to repair' law to come in this summer
#36Hopefully such things bring forced availability of rare spare parts. If cookie cutter capacitors break, that's nothing really since you can just order them on Mouser et al. But if a more special part breaks, say a custom voltage regulator to a game console (just since I saw a video on that fail yesterday), I would like for a repair center to be able to buy one such for a reasonable price and have the 500$ console rep…
They refused to honour the 10 year warranty because my proof of purchase wasn't in the right format or some such. Surely proof is proof? I paid the same money as everyone else.
Well, luckily for me, I have a degree in Electronic Engineering, so a week or so of reverse engineering and a few hundred £s in test equipment later I replaced the 20p Schottky diode which has failed and I have a working sub.
First manufacturers need to put their money where their mouth is regarding warranties, not have stupid obtuse get out clauses.
Secondly, fuck Tannoy, and all associated brands, they just lost a customer for life over this, so much for buying "British" as a Brit, I'll vote with my wallet.
Taking brand suggestions for future purchases who treat their customers a little better.
Re: UK 'Right to repair' law to come in this summer
#37Earlier quoted context omitted.
I repaired a new-ish TV - cost me £30. https://shkspr.mobi/blog/2020/10/replacing-the-motionengine-... If you can find me a new TV at that price, please let me know! Yes, getting in a professional at £X per hour means it is probably not economical to repair a cheap washing machine. But if the parts and manuals are easily available, it suddenly becomes a lot quicker and easier to repair it yourself rather than replace…
The problem is you need to be highly skilled to do that repair. So many times I have ordered replacement parts and then either broken something like a plastic ribbon cable connector, or I have installed the new part and it still doesn't work.
Secondly, the diagnostic needs to be correct. Multiple faillures is unlikely if there is no external cause (surge, flooding...) or cascading failures.
Both of the above points can be solved with good documentation. I've seen very good servicing manuals, this is part of the reason I prefer thinkpads these days (though they could always contain more details...). With good servicing instructions, I've been able to perform repairs in no time on things I didn't know much about.
Re: UK 'Right to repair' law to come in this summer
#38Earlier quoted context omitted.
I repaired a new-ish TV - cost me £30. https://shkspr.mobi/blog/2020/10/replacing-the-motionengine-... If you can find me a new TV at that price, please let me know! Yes, getting in a professional at £X per hour means it is probably not economical to repair a cheap washing machine. But if the parts and manuals are easily available, it suddenly becomes a lot quicker and easier to repair it yourself rather than replace…
The problem is you need to be highly skilled to do that repair. So many times I have ordered replacement parts and then either broken something like a plastic ribbon cable connector, or I have installed the new part and it still doesn't work.
OK, I don't have the skills to desolder and replace a busted capacitor. But most domestic equipment is pretty plug-and-play.
I am unable to use a multimeter to diagnose an issue. But lots of devices come with error codes and diagnostic manuals are online.
Re: UK 'Right to repair' law to come in this summer
#39Earlier quoted context omitted.
The problem is you need to be highly skilled to do that repair. So many times I have ordered replacement parts and then either broken something like a plastic ribbon cable connector, or I have installed the new part and it still doesn't work.
Highly skilled? I don't think so. You just have to be very careful, and pay attention to the right things (ESD, cut the power, short circuits, etc). Secondly, the diagnostic needs to be correct. Multiple faillures is unlikely if there is no external cause (surge, flooding...) or cascading failures. Both of the above points can be solved with good documentation. I've seen very good servicing manuals, this is part of t…
Other comments mentioned replacing a diode -- I know what a diode is conceptually, but I have no idea how does it look in the appliance, where would I buy a new one or how to replace it.
Being as clueless as I am, my only option is to call a proffessional. Sometimes it is worth it -- I had a fan on my MacBook replaced for ~700 SEK which is a fraction of the price, but sometimes it's not. Our 1 y/o kitchen oven bought from IKEA started malfunctioning, so we called one of the repair centers they subcontract repairs to. They sent us an invoice by accident even though the oven was covered by a warranty and I couldn't believe my eyes. The cost of the new oven was IIRC ~5000 SEK (~500 USD), but the repair was over 4500 SEK, 3k for the replacement part (!?!) and 1500 for the repairman to come and do their job. I didn't know the cost upfront and I guess they wouldn't have told me an estimate without looking at the oven, at which point I would have to pay the labour cost anyway..
So sadly, given the cost, I would have probably opted for just buying a new item if the faulty one is out of warranty..
Re: UK 'Right to repair' law to come in this summer
#40Only a matter of time before they modify the Law to introduce a catch that makes it practically worthless. A - A classification system that makes defines how "easy" it is to repair something, but necessarily doesn't mean that you or I can repair it at home.It will be "easy" IF you have the right 50,000 GBP tool. B - Modify right to repair as good for the environment rule. There will be an escape clause that says that…