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Fire declared in OVH SBG2 datacentre building

travaux.ovh.net

261–270 of 613 posts

Re: Fire declared in OVH SBG2 datacentre building

#262

The classic "lp0 on fire" error message comes to mind: https://en.wikipedia.org/wiki/Lp0_on_fire Really though, I feel truly awful for anyone affected by this. The post recommends implementing a disaster recovery plan. The truth is that most people don't have one. So, let's use this post to talk about Disaster Recovery Plans! Mine: I have 5 servers at OVH (not at SBG) and they all back up to Amazon S3 or Backblaze B2…

If you are a corporate entity of some kind, the final layer of your plan should always be "Go bankrupt". You can't successfully recover from every possible disaster and you shouldn't try to. In the event of a sufficiently unlikely event, your business fails and every penny spent attempting the impossible will be wasted, move on and let professional administrators salvage what they can for your creditors. Lots of peop…

"Go bankrupt" is not a plan. Becoming insolvent might be the end result of a situation but it's not going to help you deal with it.

Let's take an example which might lead to bankruptcy. A typical answer to a major disaster (let's say your main and sole building burning as a typical case) for an SME would be to cease activity, furlough employes and stop or defer every payments you can while you claim insurance and assess your options. Well, none of these things are obvious to do especially if all your archive and documents just burnt. If you think about it (which you should), you will quickly realise that you at least need a way to contact all your employes, your bank and your counsel (which would most likely be the accountant certifying your results rather than a lawyer if you are an SME in my country) offsite. That's the heart of disaster planning: having solutions at the ready for what was easy to foresee so you can better focus on what wasn't.

Re: Fire declared in OVH SBG2 datacentre building

#263
post #214

Some pictures of the building with firefighters at work https://www.dna.fr/faits-divers-justice/2021/03/10/strasbour... Edit: Video at https://www.youtube.com/watch?v=a9jL_THG58U Satellite view of the site on Google Maps https://goo.gl/maps/L2T6YNFCtiyDdiNv7

Easy to see now that a lightly constructed five story cube might not be a fully fire proof.

Would you humor us with a link to a fully fire proof datacenter?

Re: Fire declared in OVH SBG2 datacentre building

#265
post #262

Earlier quoted context omitted.

If you are a corporate entity of some kind, the final layer of your plan should always be "Go bankrupt". You can't successfully recover from every possible disaster and you shouldn't try to. In the event of a sufficiently unlikely event, your business fails and every penny spent attempting the impossible will be wasted, move on and let professional administrators salvage what they can for your creditors. Lots of peop…

"Go bankrupt" is not a plan. Becoming insolvent might be the end result of a situation but it's not going to help you deal with it. Let's take an example which might lead to bankruptcy. A typical answer to a major disaster (let's say your main and sole building burning as a typical case) for an SME would be to cease activity, furlough employes and stop or defer every payments you can while you claim insurance and ass…

Hence the "final layer" statement.

Bankruptcy when dealt with correctly is a process not an end.

If everything else fail it's better to fill for bankruptcy when there is still something to recover with help of others than to burn everything to ashes because of your vanity.

At least that's how I understood parent's comment.

Re: Fire declared in OVH SBG2 datacentre building

#266
post #216

Earlier quoted context omitted.

I think they announced their IP plans yesterday [1], which is probably the worst timing one can have (if there even is a good timing for a datacenter burning down, probably there isn't). If they have a good insurance I'm confident this will have little impact on their operations, I really hope they do. I host a few components on OVH/SoYouStart dedicated servers, luckily not mission critical, but still had rather good…

The publicity damage alone will be on par with (if not bigger) their replacement costs. I wouldn’t be surprised if they had to rebrand. The timing is so bad that it becomes almost suspicious. When is the best time to sabotage your competitor? When they are the most visible.

> The publicity damage alone will be on par with (if not bigger) their replacement costs. I wouldn’t be surprised if they had to rebrand.

Honest question: which publicity damage?

A fire in a datacenter is very much part of the things you should expect to see happen when you operate a large number of datacenters and will obviously cause some disruption to your customers hosting physical servers there.

Provided the disruption doesn't significantly extend to their cloud customers and doesn't affect people paying for guaranteed availability (which it shouldn't - OVH operates datacenters throughout the world), this seems to me to be an unfortunate incident but not a business threatening one.

Re: Fire declared in OVH SBG2 datacentre building

#267
post #159

I sent this story to my colleagues and one of them asked "where is the FM200?" I don't really know how FM200 systems work in data centres, but I'm guessing that if the fire didn't start from within the actual server room, FM200 might not save you? e.g. if a fire started elsewhere and went out of control, it would be able to burn through the walls/ceiling/floor of the server room, in which case no amount of FM200 gas…

I think most of these gases are or will eventually be banned in Europe because of their impact on the environment. I've seen newer datacenters use water mist sprays.

Nitrogen makes up 78% of the atmosphere, so I doubt it will be banned. Most datacenters don't actually use halocarbons despite the common "FM200" name.

Re: Fire declared in OVH SBG2 datacentre building

#269
post #43
post #31

Earlier quoted context omitted.

AWS and GCP are also prone to same kind of data loss if the AZ you are operating in goes down. They don't automatically geo-replicate things. You still need a backup for the torched EC2 instance to be able to relaunch in another AZ/region.

That's true, but it seems whole of SBG region for OVH is within same disaster radius for one fire... with SBG2 destroyed and SBG1 partly damaged. "The whole site has been isolated, which impacts all our services on SBG1, SBG2, SBG3 and SBG4. " Wonder if those SBGx were advertised as being the same as "Availability Zones" - when other cloud providers ensure zones are distanced enough from each other (~1km at least) to…

> but it seems whole of SBG region for OVH is within same disaster radius for one fire

SBG is for Strasbourg. That's not a region. It's a city. Obviously, SBG1 to 4 are in the radius of one fire. It's four different buildings on the same site.

Re: Fire declared in OVH SBG2 datacentre building

#270

The classic "lp0 on fire" error message comes to mind: https://en.wikipedia.org/wiki/Lp0_on_fire Really though, I feel truly awful for anyone affected by this. The post recommends implementing a disaster recovery plan. The truth is that most people don't have one. So, let's use this post to talk about Disaster Recovery Plans! Mine: I have 5 servers at OVH (not at SBG) and they all back up to Amazon S3 or Backblaze B2…

In my case:

* All my services are dockerized and have gitlab pipelines to deploy on a kubernetes cluster (RKE/K3s/baremetal-k8s)

* git repo's containing the build scripts/pipelines are replicated on my gitlab instance and multiple work computers (laptop & desktop)

* Data and databases are regularly dumped and stored in S3 and my home server

* Most of the infrastructure setup (AWS/DO/Azure, installing kubernetes) is in Terraform git repositories. And a bit of Ansible for some older projects.

Because of the above, if anything happens all I need to restore a service is a fresh blank VM/dedicated machine or a cloud account with a hosted Kubernetes offering. From there it's just configuring terraform/ansible variables with the new hosts and executing the scripts.

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