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For Google, iCloud Is Annoying; For Microsoft, It's A Humiliation

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11–20 of 176 posts

Re: For Google, iCloud Is Annoying; For Microsoft, It's A Humiliation

#11

Seems like this just is echoing Gruber from earlier this week: "But Google’s vision is about software you run in a web browser. Apple’s is about native apps you run on devices. Apple is as committed to native apps — on the desktop, tablet, and handheld — as it has ever been." http://daringfireball.net/2011/06/demoted

Interesting, I must have missed that earlier this week. Great concise summary of the long term philosophies of the two companies. Thanks.

Re: For Google, iCloud Is Annoying; For Microsoft, It's A Humiliation

#12
post #7

Microsoft has a marketing problem, they have a lot of cloud services like Skydrive, Live Mesh etc. but are not able to grab the attention of consumers or media like Jobs is able to, on stage. However, Windows 8 seems to be coming with a ton of integrated cloud features so I don't know about the humiliation part.I just don't see that their marketshare is affected more than 1% specifically due to the cloud services in…

How do you market MS-only products when all the early adopters are using Macbooks?

"all the early adopters"? Isn't that's a bit hyperbolic? Can you clarify this?

Re: For Google, iCloud Is Annoying; For Microsoft, It's A Humiliation

#13
You know, the funny thing is that as nerds we tend to look at iCloud and say, "well I can already do that with Dropbox and Amazon Cloud Player". It's not revolutionary to us.

Yet, can you imagine how many sales Apple will be able to take from Microsoft just by saying, "all your files are backed up and synced automatically between your iPhone, iPad, iPod Touch and Mac devices." No more worrying about backups, losing your photos, or losing your music.

Up until now GeekSquad and other computer repair businesses made a killing just on moving files between machines when you replace them or recovering lost files.

Apple is getting this right because it helps them sell more devices. Microsoft is getting it wrong because it would cost them a lot and wouldn't sell more copies of Windows or Office.

Re: For Google, iCloud Is Annoying; For Microsoft, It's A Humiliation

#14

I don't know that anything Apple is doing is that revolutionary, the difference is that Apple and Jobs are phenomenal at presenting the idea so that people actually get it. I'm sure there are a lot of Microsoft execs right now that are saying "we already do that with product X" and pretty pissed off that they were never able to sell product X over 5 years the way Apple did in an hour. The bottom line is that Apple kn…

The difference is more nuanced than sales. At Apple designers rule, and because Steve understands design, they higher excellent designers. At Microsoft program manager's rule, and a PM is neither a technologist nor a designer. They represent "the user". As a result Microsoft is great at feature-rich products that solve many problems. At Apple, they focus on the human side of technology. They try to make things easier to use. They focus on design details and strive for minimalism while still being feature rich. At Microsoft a PM could never remove an on/off button from an MP3 player.

Microsoft's cloud strategy is very good for their business. They will run many enterprise products in the cloud successfully (Exchange, SQL Server, etc.) that generate revenue. You just won't read about them in sfgate.

Re: For Google, iCloud Is Annoying; For Microsoft, It's A Humiliation

#15

I don't know that anything Apple is doing is that revolutionary, the difference is that Apple and Jobs are phenomenal at presenting the idea so that people actually get it. I'm sure there are a lot of Microsoft execs right now that are saying "we already do that with product X" and pretty pissed off that they were never able to sell product X over 5 years the way Apple did in an hour. The bottom line is that Apple kn…

Apple is indeed good at marketing, but how do we know they going to succeed at marketing iCloud? We haven't even really seen any marketing about iCloud beyond the keynote, which is them preaching to the choir and frankly anyone watching already "got it". After all, Apple pretty much never pitches software, and the idea of an iPhone/iPad/Mac commercial saying we keep everything in sync is fairly weak (most consumers already have that experience with their phone without even thinking about it). iCloud after all is in part a rebranding of a product that has already failed multiple times already.

Past success doesn't even imply future success, and past failure is even worse.

Re: For Google, iCloud Is Annoying; For Microsoft, It's A Humiliation

#16

I don't know that anything Apple is doing is that revolutionary, the difference is that Apple and Jobs are phenomenal at presenting the idea so that people actually get it. I'm sure there are a lot of Microsoft execs right now that are saying "we already do that with product X" and pretty pissed off that they were never able to sell product X over 5 years the way Apple did in an hour. The bottom line is that Apple kn…

The difference might be that on a new OS X install in the near future, pressing Save on a document open in even a simple text editor will automatically sync that document to "the cloud" and all my devices.

No desktop app that I'm aware of from Microsoft does that today out of the box, as the default action. Sure you can easily sync stuff with Dropbox or whatever Microsoft's product is, or you can do word processing in your browser with Google Docs - but it sounds like with iCloud that Apple will be the first to offer this type of syncing as the default, no-extra-steps-or-thinking option.

Re: For Google, iCloud Is Annoying; For Microsoft, It's A Humiliation

#17
post #14

I don't know that anything Apple is doing is that revolutionary, the difference is that Apple and Jobs are phenomenal at presenting the idea so that people actually get it. I'm sure there are a lot of Microsoft execs right now that are saying "we already do that with product X" and pretty pissed off that they were never able to sell product X over 5 years the way Apple did in an hour. The bottom line is that Apple kn…

The difference is more nuanced than sales. At Apple designers rule, and because Steve understands design, they higher excellent designers. At Microsoft program manager's rule, and a PM is neither a technologist nor a designer. They represent "the user". As a result Microsoft is great at feature-rich products that solve many problems. At Apple, they focus on the human side of technology. They try to make things easier…

Don't designers represent "the user" also? Maybe a closer analogy would have the program managers representing "the business".

Re: For Google, iCloud Is Annoying; For Microsoft, It's A Humiliation

#18

I don't know that anything Apple is doing is that revolutionary, the difference is that Apple and Jobs are phenomenal at presenting the idea so that people actually get it. I'm sure there are a lot of Microsoft execs right now that are saying "we already do that with product X" and pretty pissed off that they were never able to sell product X over 5 years the way Apple did in an hour. The bottom line is that Apple kn…

> Microsoft and Google both suffer from the same disease, they try to sell a product, not address a need.

Actually, Chrome and Nexus-branded Android phones are the only Google products that I've seen advertised, ever. Of their hundreds of products, those 2 are the only ones that they're trying to "sell". In fact, Wave was pretty much their only product that comes to mind that didn't address a need (or at least that was the public perception), hence its inevitable demise. The rest (Search, Gmail, Docs, Android, Chrome, etc) were all direct responses to problems that people had.

Re: For Google, iCloud Is Annoying; For Microsoft, It's A Humiliation

#19

I don't know that anything Apple is doing is that revolutionary, the difference is that Apple and Jobs are phenomenal at presenting the idea so that people actually get it. I'm sure there are a lot of Microsoft execs right now that are saying "we already do that with product X" and pretty pissed off that they were never able to sell product X over 5 years the way Apple did in an hour. The bottom line is that Apple kn…

Apple is indeed good at marketing, but how do we know they going to succeed at marketing iCloud? We haven't even really seen any marketing about iCloud beyond the keynote, which is them preaching to the choir and frankly anyone watching already "got it". After all, Apple pretty much never pitches software, and the idea of an iPhone/iPad/Mac commercial saying we keep everything in sync is fairly weak (most consumers a…

Actually, past success is probably the best single indicator for future success.

Re: For Google, iCloud Is Annoying; For Microsoft, It's A Humiliation

#20

I don't know that anything Apple is doing is that revolutionary, the difference is that Apple and Jobs are phenomenal at presenting the idea so that people actually get it. I'm sure there are a lot of Microsoft execs right now that are saying "we already do that with product X" and pretty pissed off that they were never able to sell product X over 5 years the way Apple did in an hour. The bottom line is that Apple kn…

I don't agree that this is about "getting" marketing. You may not mean it this way, but when people describe Apple as being a marketing company, the implication is that given the exact same product, Apple would succeed where Microsoft would fail. The truth is, Apple doesn't build the exact same products as Microsoft. What Apple does is what Dropbox did: They take a product and build what people actually want. People want A, B, and C, so Apple builds that. People don't care about technology X, Y or Z, so Apple doesn't build that or hides it under the covers.

http://www.quora.com/Dropbox/Why-is-Dropbox-more-popular-tha...

People want their stuff to just be there. People actually don't care about the cloud or whatever, they just want their documents and their presentations and their calendar and their music to just be there for them on every device they use.

So Apple built that. I don't think this is about presenting the idea differently, I think it's about actually doing the idea differently.

I go back to Joel Spolsky: When talking about Architects, he said: Your typical architecture astronaut will take a fact like "Napster is a peer-to-peer service for downloading music" and ignore everything but the architecture, thinking it's interesting because it's peer to peer, completely missing the point that it's interesting because you can type the name of a song and listen to it right away.

http://www.joelonsoftware.com/articles/fog0000000018.html

Remember that? Apple does, because with the iTunes Music Store, people could type the name of a song and listen to it right away, and Apple has made billions of dollars making that work simply and easily.

I agree that Microsoft execs probably think they already do product X or Y or Z that Apple is doing, but I don't think they do X or Y or Z the way Apple does them: I think Apple does them right much more often than Microsoft does.

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