Every product I order from Amazon from a Chinese brand has an offer for a free 'gift' for leaving a good review.
That and requests to delete my review in exchange for a refund.
Almost 40% of U.S. Consumers Trust Online Reviews Less Than They Did 5 Years Ago
11–20 of 198 posts
Re: Almost 40% of U.S. Consumers Trust Online Reviews Less Than They Did 5 Years Ago
#12If companies systematically and intentionally destroy the consumer's ability to do this, then why should their state charters even be valid?
Re: Almost 40% of U.S. Consumers Trust Online Reviews Less Than They Did 5 Years Ago
#13So, at what point does this become a problem for Amazon (for example)? They _seem_ to not care.
Even books now are often something that looks like it was printed on photocopy paper from a word processor.
I think amazon is converging to its niche (maybe not a niche if there is ~a trillion in annual revenue at stake) as a Walmart replacement. For instances where quality matters, I think they are already off the table for many people.
Re: Almost 40% of U.S. Consumers Trust Online Reviews Less Than They Did 5 Years Ago
#14So, at what point does this become a problem for Amazon (for example)? They _seem_ to not care.
Re: Almost 40% of U.S. Consumers Trust Online Reviews Less Than They Did 5 Years Ago
#15I invite people to checkout BestBuy's online shop. Just about every single item has a rating from 4.0 to 4.8 out of 5. I have yet to see a single listing under 4 stars. There are of course, unrated items, but can you honestly believe that virutally every product they carry is nearly perfect? Who actually writes a 5 star review for a no-name brand of tape and cable ties? When everything is perfect, nothing is, and I d…
it makes the system completely useless.
Re: Almost 40% of U.S. Consumers Trust Online Reviews Less Than They Did 5 Years Ago
#16I invite people to checkout BestBuy's online shop. Just about every single item has a rating from 4.0 to 4.8 out of 5. I have yet to see a single listing under 4 stars. There are of course, unrated items, but can you honestly believe that virutally every product they carry is nearly perfect? Who actually writes a 5 star review for a no-name brand of tape and cable ties? When everything is perfect, nothing is, and I d…
Re: Almost 40% of U.S. Consumers Trust Online Reviews Less Than They Did 5 Years Ago
#17I invite people to checkout BestBuy's online shop. Just about every single item has a rating from 4.0 to 4.8 out of 5. I have yet to see a single listing under 4 stars. There are of course, unrated items, but can you honestly believe that virutally every product they carry is nearly perfect? Who actually writes a 5 star review for a no-name brand of tape and cable ties? When everything is perfect, nothing is, and I d…
Even if you didn't feel the reviews were gamed--why would BestBuy leave bad reviews on its site--it would basically be admitting they sell bad products. Ideally maybe they are removing products that get continuous bad reviews before you see them, but generally reviews can't come from the same place you buy items and be trustworthy.
Because any website that doesn't do this I immediately assume is untrustworthy and I will choose to buy nothing from them at all.
Re: Almost 40% of U.S. Consumers Trust Online Reviews Less Than They Did 5 Years Ago
#18Re: Almost 40% of U.S. Consumers Trust Online Reviews Less Than They Did 5 Years Ago
#19I invite people to checkout BestBuy's online shop. Just about every single item has a rating from 4.0 to 4.8 out of 5. I have yet to see a single listing under 4 stars. There are of course, unrated items, but can you honestly believe that virutally every product they carry is nearly perfect? Who actually writes a 5 star review for a no-name brand of tape and cable ties? When everything is perfect, nothing is, and I d…
Even if you didn't feel the reviews were gamed--why would BestBuy leave bad reviews on its site--it would basically be admitting they sell bad products. Ideally maybe they are removing products that get continuous bad reviews before you see them, but generally reviews can't come from the same place you buy items and be trustworthy.
I sense the problem is partly due to the shortcomings of the X/5 rating system.
Re: Almost 40% of U.S. Consumers Trust Online Reviews Less Than They Did 5 Years Ago
#20I invite people to checkout BestBuy's online shop. Just about every single item has a rating from 4.0 to 4.8 out of 5. I have yet to see a single listing under 4 stars. There are of course, unrated items, but can you honestly believe that virutally every product they carry is nearly perfect? Who actually writes a 5 star review for a no-name brand of tape and cable ties? When everything is perfect, nothing is, and I d…
Yeah, I'm aware that is not what is happening there, but you seeing no item lower than 4.0 is not a certain and general sign of fraud.