It was such a senseless destruction. People miss AIM, people miss MSN Messenger and just a couple years later it turned out instant messaging platforms were worth billions. It's still insane to me these corporations shut down perfectly viable platforms that were still used by millions. The short sightedness and pettiness of these directors is something of legend, I hope there's a chapter about this in new management…
Another point of surprise is that these things grew somehow organically. Nobody went onto AIM or MSN because it's gonna revolutionize anything, it was just a simple need, simple programs.. no biggie. They're gone and now it's replaced by things that try to be grandiose and keep changing every year (or die ala Google) because the big new model is not right and they have a new big idea to chase.
MSN was a stupid senseless loss for a long while nonetheless, even in France, as Facebook took time to regrow the networks already made via MSN.