I find it amazing that anyone uses it in the business world. Next up HR will be adding tarrot cards and oiji boards Then again I find it amazing that anyone uses it at all. It's complete trash
If you give someone some sort of numeric rating in N categories you cannot mathematically (trivially) average these rating to get a meaningful score.
Ordinal numbers only allow you to say A is greater than B and B is greater than C therefore A is greater than C, but it says nothing about the distance between A and B, B and C and A and C.
Yet at countless companies compensation is determined by literally nonsensical mathematical operations.
Before the pedants get me, there are ways to transform ordinal numbers to do perform more complex mathematical operations on them, but I can assure you that your HR department does not do these.
So given HR's disregard for basic principles of mathematics it should not be surprising that they find the variety of personality tests worthwhile.