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Shopify says remove Stripe billing or get booted from their app store

news.ycombinator.com

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Re: Shopify says remove Stripe billing or get booted from their app store

#91

Post by Axsuul »

lnenad wrote: post #43
thegyppo wrote: post #36

They don't understand the model where SaaS businesses use Shopify as a billing channel on top of their own subscription model, it's all or nothing - they assume that anything in the app store can only use Shopify billing if the user installs via Shopify, which is fair but their billing API has glaring issues: - App Charges get added to clients bills, you're not getting paid right away (60+ days in some cases) vs gett…

I mean shopify payments have a lot of drawbacks but not having refunds is not one of them [1] [1] https://shopify.dev/docs/admin-api/rest/reference/orders/ref...

This is not a Shopify Billing refund but a refund for orders within a merchant's store.

Re: Shopify says remove Stripe billing or get booted from their app store

#92

Post by StavrosK »

notahacker wrote: post #89
dempseye wrote: post #69

Earlier quoted context omitted.

Rule of horses. "Hippos" means horse. "Potamus" means river. "Hippopotamus" means "river horse."

I'd prefer the rule of Hippocrates :D Not doing any harm seems like a good maxim for CEOs...

"Hippocrates" means "horse holder".

Unfortunately, they turned out to be a bad investment.

Re: Shopify says remove Stripe billing or get booted from their app store

#93

Post by airhead969 »

I don't understand the basis of this complaint. They knowingly went around the Shopify rev share by using their own payment gateway. Seems like Shopify called them out for misbehaving.

Anyhow: For larger shops, self-host and find a good payment gateway. SaaS that takes a percentage will bleed you dry.

Re: Shopify says remove Stripe billing or get booted from their app store

#94

Post by airhead969 »

rbobby wrote: post #82

* 20% * Holy cow.

20% of gross is typically 40% of net (since it can't be paid for by anyone else but the merchant) at 100% markup. That's like lending 40% of equity to your electric company.

I don't understand why any business would willingly do that other than business ignorance or technical laziness.

Re: Shopify says remove Stripe billing or get booted from their app store

#97

Post by varispeed »

lxe wrote: post #12

Not a surprising practice, but: > Pretty ironic too when you've got Shopify's CEO tweeting about the unfair 30% cut Apple wants: https://twitter.com/tobi/status/1362411841943711744 That's pretty hypocritical

I have noticed a pattern these days - people publicly criticise certain behaviours and then they do exactly what they criticise. They think that majority of people won't actually verify that and such message will embed a positive impression about that person. Then you have people rather lie to themselves rather than accept that they were wrong, so if they later find out that those people actually were doing what they spoke against, they will dismiss it and rather keep the embedded good image. It's fascinating. I wonder if there were any studies about that as it seems like so many organisations or people exploit this these days.

Re: Shopify says remove Stripe billing or get booted from their app store

#98

Post by syshum »

varispeed wrote: post #97
lxe wrote: post #12

Not a surprising practice, but: > Pretty ironic too when you've got Shopify's CEO tweeting about the unfair 30% cut Apple wants: https://twitter.com/tobi/status/1362411841943711744 That's pretty hypocritical

I have noticed a pattern these days - people publicly criticise certain behaviours and then they do exactly what they criticise. They think that majority of people won't actually verify that and such message will embed a positive impression about that person. Then you have people rather lie to themselves rather than accept that they were wrong, so if they later find out that those people actually were doing what they…

it is not new, it is called Projection. It has been around for as long as humans existed. it is easier to spot today because of internet and archiving tools that means everything you ever say or do is recorded for all time.

Re: Shopify says remove Stripe billing or get booted from their app store

#100

Post by deepstack »

imafish wrote: post #40

I am a Shopify partner through 3 years, paying 20% of my revenue to Shopify, and every time I have been in contact with "partner support" it has been, to put it mildly, an underwhelming experience. You have to argue your way through an army of outsourced supporters who are equipped with nothing but the public Shopify docs, until you get to a real employee who concludes it with a "sorry, but we can't help". Some of my…

Why would any one use Shopify 20% instead of 3 -4 % of stripe? Sounds like Shopify is total rip off.
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